Reamaze Live Chat Helpdesk CRM

Reamaze Live Chat Helpdesk CRM

Fiyatlandırma
Aylık $29 başlangıç fiyatıyla. Ücretsiz deneme kullanılabilir.
Öne çıkanlar
En yeni temalarla çalışır
Puan
4,3 (253)
Geliştirici
Reamaze

Grow your business and retain happier customers with AI powered customer support, live chat, and CRM

Growing your business starts with better customer engagement. Re:amaze helps you convert shoppers into happy repeat buyers with AI chatbots and AI-powered live chat that are optimized for sales. Our unified helpdesk inbox and CRM also helps you maintain relationships by mapping conversations from all sources (email, social, SMS, calls) to orders, revenue, returns, and even reviews across a single view. Create automations and generate content with AI to work smarter and reply faster as a team.

Growing your business starts with better customer engagement. Re:amaze helps you convert shoppers into happy repeat buyers with AI chatbots and AI-powered live chat that are optimized for sales. Our unified helpdesk inbox and CRM also helps you maintain relationships by mapping conversations from all sources (email, social, SMS, calls) to orders, revenue, returns, and even reviews across a single view. Create automations and generate content with AI to work smarter and reply faster as a team. daha fazla
  • Unify email, social, SMS, voice conversations for all stores in a single inbox
  • Manage, modify, and create Shopify orders directly in customer support and chats
  • Use AI to create replies, write FAQ articles, build chatbots, and even summarize
  • Automate common tasks and patterns with data and rules to save time
  • Satisfaction surveys, status pages, push notifications to keep customers engaged
Öne çıkanlar
En yeni temalarla çalışır

Yayınlanma

1 Nisan 2014 · Değişiklik günlüğü

Diller

İngilizce

Bu uygulama şu dile çevrilmedi:Türkçe

Şunlarla birlikte çalışır:

smile.io, klaviyo, shipstation, octane ai, and 20+ more, smsbump

Fiyatlandırma

Re:amaze Basic

$29 /ay

$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Unlimited Email Inboxes
  • Social Integrations
  • Live Chat and Chatbots
  • Trainable AI Intents
  • Workflows and Macros
  • FAQ
  • 1K Free Push Notifications

14 günlük ücretsiz deneme

Re:amaze Pro

$49 /ay

$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic Features +
  • Multi-Store
  • SMS and VOIP Integrations
  • Live View
  • Advanced Reports
  • Custom Domains
  • Status Page
  • 1K Free Push Notifications

14 günlük ücretsiz deneme

Re:amaze Plus

$69 /ay

$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic + Pro +
  • Staff Reports, Roles, Shifts, Days Off
  • Departments
  • Satisfaction Surveys
  • FAQ History
  • Co-Browse
  • SSO
  • 2K Free Push Notifications

14 günlük ücretsiz deneme

Enterprise Custom

$899 /ay

Contact us for more enterprise pricing and feature options

  • Customizable Features
  • Ticket Volume Based or Annual Pricing
  • Hands-On Service and Training
  • Dedicated Priority Support

14 günlük ücretsiz deneme

Re:amaze Basic

$29 /ay

$29 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Unlimited Email Inboxes
  • Social Integrations
  • Live Chat and Chatbots
  • Trainable AI Intents
  • Workflows and Macros
  • FAQ
  • 1K Free Push Notifications

14 günlük ücretsiz deneme

Re:amaze Pro

$49 /ay

$49 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic Features +
  • Multi-Store
  • SMS and VOIP Integrations
  • Live View
  • Advanced Reports
  • Custom Domains
  • Status Page
  • 1K Free Push Notifications

14 günlük ücretsiz deneme

Re:amaze Plus

$69 /ay

$69 per additional staff user. Ticket volume based options with unlimited users and annual plans available.

  • Basic + Pro +
  • Staff Reports, Roles, Shifts, Days Off
  • Departments
  • Satisfaction Surveys
  • FAQ History
  • Co-Browse
  • SSO
  • 2K Free Push Notifications

14 günlük ücretsiz deneme

Enterprise Custom

$899 /ay

Contact us for more enterprise pricing and feature options

  • Customizable Features
  • Ticket Volume Based or Annual Pricing
  • Hands-On Service and Training
  • Dedicated Priority Support

14 günlük ücretsiz deneme

Tüm ücretler USD cinsinden faturalandırılır. Yinelenen ve kullanıma dayalı ücretler 30 günde bir faturalandırılır. Tüm fiyatlandırma seçeneklerini göster

Değerlendirmeler (253)

Toplam puan
4,3
Puan düzeyi başına sayılar
  • Puanların %91 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %3 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %4 oranındaki bölümü, 1 yıldıza sahip
16 Mayıs 2024

A great user-friendly help desk service. Streamlines all of our emails and calls into neat categories and saves our company a huge amount of time. Dakota is just a call away if I ever need anything. We've been with re:amaze for several years now, and we keep growing, I would attribute a lot of that growth to the efficiency in which we service our customers.

True Leaf Market
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 yıldan fazla
21 Mayıs 2024

Enjoying ReAmaze so far. It is far more streamlined than the other platform I used. Dakota has been fantastic to work with! He is very knowledgeable, helped with onboarding, and made everything very easy to migrate from another platform. Thank you!

Wad-Free® by Brayniacs LLC
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:13 gün
22 Ocak 2024

We've been using Re:Amaze for over 2 years now and our experience with them have been a blast! Their support is top-notched. They fix every bug we submit within minutes. Very easy to use and the best feature is it lets us manage all 7 pages through 1 single platform.

Puppy Mothers
Birleşik Krallık
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
27 Ocak 2024

Huh... I guess, I didn't want a CRM. I wanted helpdesk software.
My first experience with helpdesk software was with Gorgias, and they weren't a bad choice. But, in the end, they had a few things that just didn't fit with us. We are big users of the mobile app and email. I had just finished customizing our interaction with Gorgias using their API but still bailed because the main thing I needed was a smooth interaction with the application that I could only get with Reamaze. Very happy so far. My next steps are integrating voice and customizing the chat interaction.

Parts Brite
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 ay
28 Aralık 2023

We were previous clients of Gorgias (terrible service, would not recommend) and made the swap to Reamaze about two years ago.

In that time, Reamaze has delivered on every promise they've made to us. Their support is also responsive and unlike Gorgias (constant crashing, no way to let our customers know that Gorgias was down, customer support that set up calls only to not show up for the calls multiple times), we have never experienced Downtime with Reamaze. We're an e-commerce business with high ticket items so being able to have reliable, consistent communication with our customers is extremely important and Reamaze has yet to disappoint.

If you're familiar with any of the larger platforms, setting up the backend is fairly simple. If you're not, it may require some assistance in getting set up.

Happy to give Reamaze a recommendation!

Headphones.com
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 yıldan fazla

Destek

Reamaze, Reamaze Live Chat Helpdesk CRM hakkındaki tüm sorularınızı yanıtlayabilir.

Geliştirici

Reamaze

2155 East Warner Road, Tempe, AZ, 85284, US

Kaynaklar

Bu geliştirici doğrudan Türkçe destek sunmuyor.

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