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Rebuy has been a great tool for us in having a seamless GWP experience, upselling our PDPs, and optimizing our minicart/checkout!
The support for Rebuys team has always been top notch! Specifically with our rep, Max.
Thank you for the awesome feedback! 😊 We're thrilled that Rebuy has made your GWP, upselling, and checkout experiences seamless. Max and the rest of the team are always here to keep delivering top-notch support whenever you need it!
It's the best app for upsells and cross-sells. It's pure conversion booster with a lot of amazing functionality, good design and great support. Everything so smooth and simple. I love to work with this app and use it in a few of our stores! Special thank you to Steven from support team for his fast help. Appreciate it!
Thank you for the awesome feedback! We're so happy to hear Rebuy has been a conversion booster across your stores and that you're loving the functionality and design. Huge shoutout to Steven for his quick support—he'll be thrilled to hear your kind words! 😊
Reza was great, helped us whenever we have any issue. Rebuy has been working well for us for a few years, great product and highly recommend
Thank you for your recommendation and for sticking with Rebuy over the years! We're glad to hear Reza has been there to support you whenever needed. We're committed to keeping things running smoothly for you—here’s to continued success! 🙌
Aside from the fact that this is our most utilized app for its amazing features, I would like to thank Nam for going above and beyond to assist me. I can't thank him enough, honestly.
We’re so happy to hear Rebuy is a key part of your toolkit, and a huge shoutout to Nam for delivering such exceptional support! 🙌 Your gratitude means the world to us, and we’ll make sure Nam knows how much his help is appreciated. Thanks for being a valued part of the Rebuy community!
Rebuy has significantly enhanced our website, offering numerous features that have boosted our average order value. The cost of the subscription is negligible compared to the return on investment we're seeing. Additionally, our account manager, Reza Zohouri, is exceptionally easy to work with.
Thank you so much for your wonderful feedback! We're thrilled to hear that Rebuy has boosted your average order value and that Reza has been a pleasure to work with. We look forward to continuing to support your success! 🚀
Absolutely phenomenal experience with Suki Abdulla! From the moment we started setting up Rebuy, we were quite nervous about whether it would suit our business needs. However, Suki's incredible support and expertise made all the difference. She was ultra-helpful, guiding us through every step and ensuring our online store was running perfectly. We couldn't have asked for a better partner in this process. Thank you, Suki!
Wow, this is amazing to hear! 😊 We're so glad that Suki was able to make the setup process smooth and tailored to your needs. I'll be sure to pass along your appreciation—she’ll be thrilled to know she made such a positive impact. Thanks for trusting Rebuy with your business!
So far the best Upsell App which offers Pre/Post Upsells in a seemless way. I would especially like to mention Steven, who does a great job. Super helpful even with detailed adjustments. 11/10
Wow, thank you for the fantastic feedback! 🎉 We’re so happy to hear you’re loving the upsell features and that Steven has been super helpful with your adjustments. We’ll keep working hard to keep that 11/10 experience going! 😄
Love all the support and once setup the process is super easy
We’re so happy to hear you found the setup easy and our support helpful! We’re always here if you need anything else. Thanks for the love! 💙
Great features and great support. Especially Our account manager Monica was very dedicated and quick to handle any problems.
Thank you so much for the kind words! 😊 We're thrilled to hear you enjoyed the features and support, especially Monica's dedication. We'll make sure she knows how much you appreciated her efforts!
Rebuy is a powerful tool that has positively impacted our store, making it a valuable addition for any e-commerce business looking to enhance customer experience and drive sales.
Some Pros!
- Their success team, developers, and support are very easy to work with.
- Open to customization conversations. If the widgets don't look or act how you need, Rebuy is ready and willing to optimize their services to your needs.
- They offer A/B testing, which isn't offered by similar apps.
- Widget rules are highly customizable, allowing you to control what products are recommended to your customers.
Some Cons!
- Turnaround time for certain bug fixes can be long. The good news is if it's a big bug, their developers will implement a temporary fix while a permanent one is worked on.
- Pricing can be expensive for bigger stores if you're not looking to utilize most of their features.
- Rebuy has a ton of features, which is great for your store, but makes the learning curve a little steep. They have help docs, videos, and support to offset this.
Overall, Rebuy has been very accommodating to our business needs, and we're grateful to work with them. Special thanks to our Success Manager, Reza, for being a one-stop Rebuy encyclopedia! You've helped us make the best use of Rebuy's features and keep us accountable for yearly goals.
Thank you for the detailed review! We're delighted to hear how Rebuy has positively impacted your store and that Reza has been a great support. We appreciate your constructive feedback and are committed to addressing the turnaround times and making our features easier to learn. Thank you for being a valued partner! 🙌