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Great app and great customer support! Rebuy is the real deal. Only 5 stars from me, I couldn't ask for better service. Thank you!
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Great app and great support to set up recommendations throughout the site. We have them on home, product and checkout pages.
We launched ReBuy just before the BFCM week as we constantly wanted to add more personalization and campaigns to increase our AOV. What happened after the launch was just awesome; we are seeing increased AOV and their SmartCart is a game changer. If you use Shopify, then adding Rebuy is a must. You don't just increase the revenue but also save a lot of dev time. Further, want to give a big shoutout to Janet & the entire team for always being helpful.
We appreciate your excellent review! It's great to know that you're enjoying using Rebuy and having a positive experience. Janet always does an outstanding job, and we're thrilled that she could assist you. If you have any further questions, please don't hesitate to contact us. Thank you!
i just got the app set up and excited to see the results! i had some issues in the beginning but the customer service team reached out and helped.
Hello Gogo Lush Team,
We are sorry to hear that you have experienced a difficult start in setting up Rebuy, and that the amount of help provided has not met your expectations. We understand that launching can be a daunting process, and we are sorry that our guidance has not been sufficient to assist you in a smooth launch.
One of our executives will be in touch to discuss the situation further to see how we can assist and make things right. We are committed to resolving the issues at hand and look forward to a long fruitful partnership!
Excellent App and Support! Aiman did such a great job and was so helpful! Continuously helped me and went above and beyond.
Thank you for the awesome review! We are happy to hear that you are having a great end to end experience with the product and the team thus far. We look forward to seeing your future success!
Highly recommend looking at Rebuy to improve your AOV/ Cart value. Their dynamic bundles crush it for us by putting new products in front of ThermoFlask customer eyeballs.
The support at Rebuy has been outstanding as well, responding quickly and working with us to maximize value.
Thank you so much for your feedback about Rebuy! We are delighted to hear that the support you have received from Rebuy has been outstanding, and that working with us to maximize value have made a significant impact on your business.
We look forward to continuing our successful partnership! Give us a shout if you ever need anything.
We signed a launch contract on 15th September and expected to go live with a solution 2 weeks later. It's now 60 days later and our job is moving at a glacial pace. Communication is poor with our launch manager and is made worse by the time difference with the EU. Update 17th Nov 2022 - The ReBuy team worked though our issues and helped get us live today. Based on today's help and quick response to my negative review I'm happy to update my feedback from 1/5 stars to 5/5 stars.
Hi,
Thank you for your review. We are sorry to hear that you have had a bumpy start with Rebuy, but we are grateful for the feedback. We will reach out to discuss the matter with you directly and see what we can do to make this right.
Amazing Support and App! Janet is always on top of the data and deliverables and making great suggestions to maximize the customer experience and generating revenue.
Thank you so much for the review! We truly appreciate the great feedback and look forward to a long, successful partnership with the Chamberlain Coffee brand.
Customer Success team was fabulous to work with and already seeing the upsell add profit to our AOV. Awesome experience!
We are so appreciative of your fantastic review! We are delighted to know that your experience with Rebuy has been so positive. If there is anything else we can do to help you keep succeeding, please don't hesitate to let us know!
Excellent app. Customer service also did an excellent job and helped fix a problem with my shop's theme.
Thank you for the great review! We are delighted to hear that you are having such a great experience with Rebuy's overall performance, from the app to the support!