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Rockstar customer experience and support team. We had an important product launch and Rich + Bradley were so quick to fix it. Seriously amazing and definitely a trusted partner.
We're thrilled to hear about your fantastic experience with our customer support team! 🌟 Rich, Bradley, and the rest of the crew are indeed rockstars when it comes to ensuring everything runs smoothly for your important launches. Thank you for your trust and for sharing this positive feedback. We're looking forward to many more successful projects together! 🚀
So far so good with installing the rebuy app.. We're seeing some early signs thats its working and doing what we hoped it would. Big shout out to Suki who helped us Onboard and continued to help with some teething problems! Great asset to the rebuy team!
It's fantastic to hear that your experience with the Rebuy app is off to a great start! 🌟 We're all about making sure it works wonders for you. A massive thank you for highlighting Suki's efforts; she indeed is a stellar asset to our team, and your acknowledgment means a lot to us. We're here to support you through any ups and downs, ensuring your journey with us continues to be successful. Thanks for the shoutout! 🚀
Rebuy is a powerful tool that is a must-have for your store. From cross-selling, smart cart with rich in features, upselling and fully customizable widgets. Max Trummer is a top-notch and is knowledgeable in helping us and introducing some feature we don't have an idea about that can help our store conversion. Approachable and understand what we want to do with our store. Also kudos to Nam that is quick to response, solved and assist us implementing a script for our campaigns.
Thank you for such a glowing review! 🌟 We're thrilled that Rebuy has become an indispensable part of your store's growth. It's fantastic to hear that Max and Nam have been instrumental in enhancing your experience with their expertise and prompt support. Thanks for being a valued part of the Rebuy community!
Absolutely love this app! Great customer service from Lam. Always standby and helpful!!
Thrilled to hear you're loving the app and that Lam delivered top-notch service! 🌟 Our team is always here to support you. Thanks for sharing your positive experience, and we can't wait to continue impressing you.
Great support here in Rebuy. A lot of their staff helped me on our journey, but Moe helped us a lot. Thank you Moe and thank you Rebuy!
We're thrilled to hear about your positive experience with us! A huge shoutout to Moe for being a star in supporting your journey 🌟. Your thanks mean the world to us and the entire team here at Rebuy. We're here for you anytime you need us!
Rich M. was an incredible help to us getting our Rebuy widgets optimized. Super helpful & highly recommended
We're delighted to hear about your positive experience with Rich M.! 🌟 His dedication to optimizing Rebuy widgets and ensuring your satisfaction is what makes us proud. Thank you for taking the time to recommend our services. We'll be sure to pass along your kudos to Rich. Looking forward to assisting you further and achieving even greater success together! 🛠💫
Hi, ok let's write a review so maybe someone from support will answer me. I would like to have my money back for the charge made from January 16th to February 15th 2024 when the application wasn't even installed. Enough explanations on how the price is calculated.
We appreciate you getting in touch, and apologize for any inconvenience you've faced. It seems our team successfully processed a full refund for you yesterday following your conversation with them. We will send you another confirmation of the refund that we sent you.
From the get-go Rebuy has been an incredible partner. They completed our onboarding on Black Friday in less than 24 hours. Our CSM, Max Trummer, is truly the best of the best. He's incredibly hands-on and is always suggesting ways that we can increase our ROI. Rebuy is constantly rolling out new features and their technology has proved to be invaluable for personalization, up-sell/cross-sell and just recently- search optimization.
We're thrilled to hear about your positive journey with Rebuy from day one, especially with such a quick onboarding during a hectic time like Black Friday! 🚀 Max will be overjoyed to know his dedication and efforts are making a real impact. Here's to many more successes and new features that continue to drive value for your business! Thank you for choosing us as your partner.
Such a powerful app, and relatively easy to install and configure. While they do have great documentation for how to install yourself, their merchant success team goes above and beyond. Special thanks to Rich and the Rebuy development team for doing the heavy lifting on what I couldn't do myself! The support really is unmatched, I am removing other upsell apps on my stores because Rebuy does it all and they help you every step of the way!
Thank you so much for your glowing review! We're thrilled to hear that you found our app powerful and user-friendly. A huge shoutout to Rich and our dev team for making your experience smooth and supportive. 🌟 We're here to ensure you get the most out of Rebuy, and we're excited to continue being your go-to for all things upsell! Keep thriving with us! 🚀
Really good customer service! They always reply super fast and take every request very serious. I've had all my request solved so far! Would definitely recommend.
Thank you so much for your kind words! We're thrilled to hear that our customer service team has been able to assist you promptly and effectively. Ensuring your requests are taken seriously and resolved is our top priority. Your recommendation means a lot to us, and we're here to continue providing you with the support you need. Thanks for choosing Rebuy! 💖