Değerlendirmeler (783)

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6 Ocak 2024

I had a consultation with Rich. I thought it was going to be a fairly normal integration call talking me through the features of Rebuy. What I got was a thorough, insightful consultation on my entire web sales strategy that was incredibly useful.

Now that we've continued integration with Rebuy, we appreciate how advanced and effective their tech is. But the team and service truly set them apart. They really care about your online business and want you to succeed.

Black Flag Provisions™
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 gün
Rebuy yanıt 12 Ocak 2024

We're delighted to hear about your positive experience with Rich and the impactful consultation you received! 🚀 It's fantastic to know that our integration has proven beneficial and that our team's dedication to your online business success shines through. Your recognition of both our technology and service is truly appreciated. We're here to support your journey every step of the way! 💼🌐💙

23 Aralık 2021

The app drastically improved our cart flyout as well as our ability to upsell and have free gifts automatically display in the cart. Rebuy also has the best customer service with any app that we have used. Unbelievable support helping us launch as quickly as possible. Looking forward to rolling out all of the features they offer!

OROS
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 gün
26 Nisan 2023

We just started with the app, and so far so good. The app support is beneficial, they offer chat support. This is a must today, specially for more complex apps. I will update you after we start using the widgets and all their features. But for now - five stars!

BYROKKO LLC
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 gün
Rebuy yanıt 26 Nisan 2023

We are so glad to hear that you are finding our app to be useful and that the chat support has been helpful for you.

We are looking forward to hearing back from you after you start using the widgets and exploring all the features of our app. We are confident that you will find them as helpful and user-friendly as the app itself.

Please don't hesitate to give us a shout should you need any help along the way!

17 Ağustos 2023

GREAT experience with Rebuy so far. Our onboarding partner, Keaton, customized our smart cart to have everything we wanted, things that other apps could not support. He also executed everything quicker than I would ever expect! I'm very impressed with how customizable the widgets and cart are and am excited to use it more across our website.

Kindra
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 gün
Rebuy yanıt 19 Ağustos 2023

Thank you for sharing your fantastic experience with Rebuy! We're delighted to hear that Keaton has provided such excellent support, customizing your smart cart to meet your specific needs and executing it swiftly. It's wonderful to know that you're impressed with the customization options of our widgets and cart. We're excited for the opportunity to continue supporting you and enhancing your website's functionality.

22 Eylül 2021

Really great app if you're looking to increase your ROI, the customer support is superb as well and they are very willing to help. Zach from Rebuy especially is the MVP!

PawmisedLand
Malezya
Uygulamayı kullanma süresi:5 gün
7 Şubat 2022

This app is great for what we need. We added it purely for the GWP option but ended up using so many more widgets. The smart cart is great and really helps conversion - the shipping bar, cross sell and recommendations are really fantastic. Also having the discount code box in the cart is helpful. The developers helped us with customizing a few widgets for what we really needed.

Businessandpleasureco.com.au
Avustralya
Uygulamayı kullanma süresi:5 gün
19 Ekim 2021

Great people, great app. easy to get set up and get started with all our upsells. Their app gives you great features for shopify plus.

Plug.tech
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 gün
23 Kasım 2021

Uninstalled because I experienced the most unhelpful customer service of any app I’ve worked with. I was excited by the features and screenshots offered on Rebuy’s Shopify page. I didn’t want to achieve anything complicated but I just needed some help to position the app in the right position on the product page (it's automatic detection didn't work) and to ensure it appears in the same way as an example screenshot shown on their site. Perhaps I was wrong to hope one of your team members might be kind enough to help me - by requesting permission to my store - but instead I was given short replies and sent a link to a help guide (which I cannot understand, unfortunately). A great pity as I had hoped this would be a great solution.

Ricky
Birleşik Krallık
Uygulamayı kullanma süresi:4 gün
20 Ekim 2022

Did not work well for us. As an honest review, I believe the pricing curve on Rebuy Personalization Engine was stressful to us. We already receive 5000+ orders per month, and off the bat it would cost $499 per month but based on the pricing tier model, its based on the revenue you can make. I'm not sure why an app wants to scale in cost as you scale in sales without really adding functionality. Should be a product, buy and use. After $40,000 in rebuy generated revenue, and this is after you are paying $1k/month, the pricing is that they want $250 per additional 10k. In essence, their pricing structure in a way owns a % of your company's revenue that it generates.

Coldest
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 gün
Rebuy yanıt 20 Ekim 2022

Hi, Coldest Team,

Thank you for your candid feedback. Rebuy's pricing model is based on the actual value that we are providing to each merchant. Instead of taking a percentage of all orders per month, even those that are not Rebuy driven, we base our fees on only those orders which were attributed by Rebuy Generated Revenue (RGR), which is defined as products purchased as a direct result of Rebuy features such as widgets, links, and recommendation workflows.

We understand that every penny counts in today's world, so we truly appreciate your input on the pricing model. As for the app not working well with your store, We would be happy to help get things up and running so you can recognize the vast ROI that our app can provide!

We will be in touch to discuss this further with you shortly.

2 Ağustos 2021

I am running a 7 figure store and this is the best Shopify app available in the market for Upsell, cross-sell, increasing AOV etc. This is a must-have app for any Shopify store out there. It not only increases your AOV it also increase your conversion to a great extend. They have very friendly customer care support, They helped me with the installation and going live.

Omega Walk
Singapur
Uygulamayı kullanma süresi:4 gün