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Avoid at all costs. Their reports are fake and they report sales that either they didn't contribute to or never happened.
There are free apps that do exactly the same without any cost.
Thank you for your feedback, we really appreciate it! :)
Being clear about which carts have been converted by Recart is our top priority, which is why we have an 'all ...
these guys have double charged me twice, then after I uninstalled their app after months of not benefiting from it, they charged me again. Might be a good app for you, but a BIG THUMBS DOWN on their billing department/system!!!!!
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The cause of these charges is the way app subscriptions work on Shopify - if you uninstall an app, your subscription ...
Pros: Great potential. Seem to be rolling out their "Coming soon" features quiet fast. Good looking and easy to use.
Cons: A bit clumsy UI at some points, it's not possible to translate important phrases, the trial(28 days) function is not really working. I think I had 14 days in total.
It's perfect when they fix some UI problems, small bugs and roll out all the features. I will recommend it for ...
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When you sign up for Recart, you start an initial 7 days of free trial. We indeed offer an extension to up to 28 days through ...
Every single email gets sent to spam regardless of email content. Terrible
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At Recart we send emails via Mailgun. They are one of the best email providers for sending emails at scale. We have a ...
This app sacks! The messenger doesn't work, and the guys from the support team are not helping. DON'T USE!!!
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I just checked your conversation with our support team and the issue back then was caused by the changes Facebook made, ...
Stop my sales completely from the moment I installed it... No idea why... Never got any data, everything was just spinning...
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Back then there was a major issue with the data display of our Dashboard, however it was fixed shortly after.
Unfortunately ...
We were getting some inaccurate 'Extra Sales' claimed by Recart so we started to write down the 'Extra Sales' and our actual sales on Shopify since 22-Dec-2020, we compared the data each day, unfortunately, almost 80% of the 'Extra Sales' are not really matching our actual sales. Let's take the most recent data on 03-Jan-2021 as an example, Recart said we've got 2 orders as the 'Extra Sales', ...
Thank you for your review.
We apologize for the inconvenience, but we are committed to answer all your questions and fix this problem as soon as possible!
Therefore we have ...
Not a stable App!
It keeps sending cart recovery messages to the customers even after purchasing which is very annoying and many of my customers reported.
Thanks for the review, we always appreciate the feedback. :)
This situation can only occur when a visitor leaves an abandoned cart on your store, and then places the order on ...
Avoid - they over-charged us and they report sales that never happened. There are a bunch of free apps that do the same thing or much cheaper.
Thank you for your feedback, we really appreciate it! :)
Being clear about which carts have been converted by Recart is our top priority, which is why we have an 'all ...
FAKE DATA! SCAMMERS - I suspected it when I saw a too high recovery ratio. I'm using it on 9 of my stores, all of them with big volumes (over 100k a month) - Yesterday I tested it in a newone, and I did a transaction myself to check payment processor flow and, anfter that I checked Recart settings to be sure that all was good before start the campaing. Was funny, because they show my transaction ...
Thanks for your review, we really appreciate your feedback. :)
I am sorry that you had a negative experience with Recart. However, I would love to investigate the mentioned ...