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Nice experience
Very nice app and positive points for keeping all of the apps sign up and reporting functions on your Shopify website. But after setting up some test accounts the app would track clicks but not purchases, which sort of defeats the point. Tried chatting with their support but they could not figure it out, they sent it to a higher level of tech but no word back from them a day later. Might be worth trying out but open several test accounts to see that it is tracking before unleashing your affiliate program on the www.
Hi New Hill Farms,
We sincerely apologize for the delayed response to your inquiry. Our team has been diligently investigating the issue you raised, but unfortunately, we encountered a disruption as you had uninstalled the application midway through the investigation.
We understand the inconvenience this may have caused and deeply regret any frustration it may have brought. In order to provide you with a thorough resolution, we kindly request you to reinstall the app and give us another opportunity to address and rectify the issue. And our specialist will contact you.
Your feedback is invaluable to us, and we are committed to ensuring your satisfaction. Thank you for your understanding, and we appreciate your patience as we work to resolve this matter promptly.
Best regards,
RecomSale
10/10
The customer service is top tier!
Very professional and patient
Very good app
nice experience
Great Support and service
Very helpful
One of the best apps for affiliate and referral programs. Great customer support!