Recenze (5 101)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 97 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
30. září 2024

ReConvert Post Purchase Upsell has been an invaluable tool for our business! The app is incredibly user-friendly, and the customization options allow us to seamlessly create upsell offers that drive additional revenue. A special shoutout to Shafta, who has been instrumental in guiding us through the entire upsell journey. Her support has been nothing short of impressive, and her expertise helped us maximize the app's potential. We highly recommend this app to anyone looking to boost post-purchase sales!

Wine In A Glass
Austrálie
Doba používání aplikace: 7 měsíci
Vývojář ReConvert 💵 odpověděl 2. říjen 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Shafta was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

21. srpen 2024

I was unsure whether my settings in the app and my store were working properly together. Saumya from ReConvert solved my uncertainty in no time at all. She also sent me a link that helped me a lot with the flow settings. I can highly recommend her!

Yogella
Německo
Doba používání aplikace: Téměř 2 roky
Vývojář ReConvert 💵 odpověděl 28. srpen 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Saumya was able to assist!

Always here for you 🖤

Avraham | Customer Success

17. září 2024

Excellent app! Easy to use. Setting up everything just took me a few minutes, from funnels to the thank you pages.

Saumya was a great help!

OrnamentallyYou
Spojené státy
Doba používání aplikace: Asi 3 roky
Vývojář ReConvert 💵 odpověděl 22. září 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy Saumya was able to help!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

Datum úprav: 25. červenec 2024

A very professional support team. I was quite impressed. And the app certainly has everything you could ask for - including some features not found in other apps that have helped my shop to noticeable increase post-purchase upsells. Well done and kudos to the team at ReConvert, coming from a user of 5+ years!

Spirit Magicka
Hongkong – ZAO Číny
Doba používání aplikace: Téměř 5 roky
Vývojář ReConvert 💵 odpověděl 7. červenec 2024

Hi there

Sorry you seem to have had some issues with the new version.

I have tried contacting you. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Director

27. září 2024

HORRIBLE EXPERIENCE. We saw some extra charge on our billing statement, and reached out to understand why. The customer service was BEYOND unhelpful, simply copy-pasting their FAQ about general pricing. Was not able to confirm which plan we were on, what charge we were supposed to have on a monthly basis, and what was the extra charges applied there, except that it's "dynamic pricing". When I try to find the cancel subscription button, it was also invisible. They will charge extra for something you don't even know, and they won't do anything about it when you ask basic questions. So if you want to have extra surprises charges on your statement, and no clues as to why, please choose this app.

Koop
Kanada
Doba používání aplikace: Téměř 3 roky
Vývojář ReConvert 💵 odpověděl 29. září 2024

Hi M-P

I'm sorry to hear you’re unhappy with the charges you received.

I am particularly sorry to hear about your perception that my team were beyond unhelpful. This isn't feedback I hear very often and is something I need to drill-down on to figure out what went wrong.

I'll reach out to you personally to help resolve this matter.

Best regards

Jordan
Customer Care Supervisor
ReConvert

8. srpen 2024

I can't say enough good things about ReConvert and the incredible support I received from Alex! He truly went above and beyond to help me set everything up. His expertise and patience made the entire process smooth and stress-free. If you're considering ReConvert, know that their customer service, especially with Alex on the team, is top-notch!

Shore Break Designs
Spojené státy
Doba používání aplikace: Asi rokem
Vývojář ReConvert 💵 odpověděl 11. srpen 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So glad Alex was able to help you with your issues!

Always here for you 🖤

Avraham | Customer Success

29. srpen 2024

One thing I will say is that Reconvert has great help available to answer questions and get things not working right fixed!

Cozy Books Corner
Spojené státy
Doba používání aplikace: 10 měsíci
Vývojář ReConvert 💵 odpověděl 1. září 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad the team was able to assist!

Always here for you 🖤

Avraham | Customer Success

19. červenec 2024

Wow the new featured are great, I was looking at a bundle app but couldn't find exactly what I needed. Then I updated my ReCovert app and it had all amazing features. I am super happy with this app. Great customer service as well

Sanbe Beauty, LLC
Spojené státy
Doba používání aplikace: Téměř 3 roky
Vývojář ReConvert 💵 odpověděl 21. červenec 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Always here for you 🖤

Avraham | Customer Success

18. září 2024

The customer service is really great and very helpful with this app. Thanks Shafta for all the nice tips to get things going for me in the updated app!

Ruut
Německo
Doba používání aplikace: Více než rokem
Vývojář ReConvert 💵 odpověděl 22. září 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So happy Shafta was able to help!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

27. září 2024

I REALLY ENJOYING THIS APP' ANASTASIA TOOK CARE OF ME AND BECASE OF HER PERSONAL SERVICE I DIDNT TAKE A STEP BACK WHEN THINGS WENT WRONG' YOU THE BEST.

NATI
Izrael
Doba používání aplikace: Asi rokem
Vývojář ReConvert 💵 odpověděl 29. září 2024

היי

תודה לכם על שהשארתם ביקורת בעלת 5* , אני שמח לשמוע שאתם מרוצים וכי אנסטסיה הצליחה לעזור לכם

מאחל לכם שתהנו מReConvert $$$$

תמיד כאן לשירותכם

אברהם
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