Recenze (5 278)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 96 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
19. říjen 2024

Shafta was very helpful and went through the app to make sure it was set up correctly.

Bavsound
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář ReConvert 💵 odpověděl 21. říjen 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Shafta was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham

21. srpen 2024

I was unsure whether my settings in the app and my store were working properly together. Saumya from ReConvert solved my uncertainty in no time at all. She also sent me a link that helped me a lot with the flow settings. I can highly recommend her!

Yogella
Německo
Doba používání aplikace: Téměř 2 roky
Vývojář ReConvert 💵 odpověděl 28. srpen 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad Saumya was able to assist!

Always here for you 🖤

Avraham | Customer Success

19. říjen 2024

very useful app, better than most of the apps i
ve explored and the customer support is extremely helpful with answering my queries and even actioning for me

Almighty Supps - High Quality Supplements
Singapur
Doba používání aplikace: 6 měsíci
Vývojář ReConvert 💵 odpověděl 20. říjen 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad the team was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

Datum úprav: 22. listopad 2024

Excited to give the app a try. Seem to be a great choice. With the help of Saumya from Reconvert I felt so excited for what comes next. She is so patient and willing to help. She pretty much a solution to what I need. Thank you so much.. Highly recommended. Thank you so much

Yourluxurypets.Store
Spojené státy
Doba používání aplikace: 4 měsíci
Vývojář ReConvert 💵 odpověděl 6. říjen 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Saumya was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

20. listopad 2024

The customization options are excellent, and the features have increased our revenue. Special thanks to Saumya for exceptional support—quick, patient, and helpful. Highly recommend!

The Joy Crafters
Vietnam
Doba používání aplikace: 4 měsíci
15. říjen 2024

Reconvert has been great so far, and Ash's help in setting it up made all the difference! They were incredibly supportive, guiding me through the process and promptly answering all my questions. I look forward to seeing how it performs!

Sigma Beauty
Spojené státy
Doba používání aplikace: 2 měsíci
Vývojář ReConvert 💵 odpověděl 20. říjen 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Ash was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

30. říjen 2024

Riya is absolutely amazing!!! She went in and fixed our whole site super easily! So grateful for her quick responses and help!! She even messaged me back with in the hour she said she would! You have a great member to the team!!

sipblu
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář ReConvert 💵 odpověděl 3. listopad 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Riya was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

9. říjen 2024

Don't know if app works actually. I installed it but didn't even activate any functionality (app not working actually, not fully installed, neither with the access to the information it needed) and even though, charges where made.
Customer success does not exist, and when we escalated to the app team, the answer was some kind of "terms and conditions were clear, you didn't use it, there is nothing I can do, and we will not refund anything, even if you didn't fully install the app".

After all, we build most of the functionality the app promised from our side with the check out extensibility (I dont know if better of worst than the app, I didn't even used it!)

Wild Foods
Chile
Doba používání aplikace: 4 měsíci
Vývojář ReConvert 💵 odpověděl 10. říjen 2024

Hi F!👋

Avraham here, Director of Customer Success.

Thank you for your feedback, and we’re sorry to hear about the issues you experienced. I understand how important it is for everything to work smoothly from the start, and I'm here to help resolve any problems.

It sounds like there may have been some confusion with the installation process, and I'd appreciate the chance to connect and turn this around for you.

I'm going to email you, please come back to me so I can make sure everything is taken care of for you :-)

Best regards,
Avraham
Customer Success Director

28. září 2024

Very flexible upsell customisation and a super friendly and proactive support team to help through any issues. Saumya specifically was proactively checking all settings to make sure that nothing was missed or would cause confusion to customers. Without Saumya's attention to detail and help there would have been 3 issues with the way I'd configured the application. Really made me smile having someone so helpful making this easy to fix.

Vassini
Spojené království
Doba používání aplikace: 18 dny
Vývojář ReConvert 💵 odpověděl 30. září 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Saumya was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

Datum úprav: 9. říjen 2024

I love that I can always contact ReConvert and they always answer! Shafta has helped me several times and I really appreciate it!

Cozy Books Corner
Spojené státy
Doba používání aplikace: 11 měsíci
Vývojář ReConvert 💵 odpověděl 1. září 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad the team was able to assist!

Always here for you 🖤

Avraham | Customer Success