Recenze (5 114)
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Cannot live without ReConvert- adds about 40% to my standard advertised AOV.
Support really is 24/7 and flawless. Special thanks for @Riya for her helpful videos and can-do attitude!
Wow!! That is amazing
Thank you for your 5* review and I'm pleased you are happy and seeing phenomenal results!
Riya - what a star!
Always here for you 🖤
Avraham | Customer Success
Awesome support from Shafta, was able to help me set up and double check if everything was set up correctly!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Glad Shafta was able to assist!
Always here for you 🖤
Avraham | Customer Success
Update:
Thanks, Avraham for reaching out and helping, he promised to solve the issue and make everything well, many thanks to him!
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I do not recommend this at all, very bad technical support, I sent an email 17 days ago and I follow up with them trying to solve the problem almost daily but there are no real solutions from their side and they procrastinate!
Do not waste your time with them because they will not help you in case you face any real problems with them!
And their ROI calculation is not accurate at all and gives wrong numbers especially when the store currency is not in US dollars, and they do not acknowledge this problem! The program writes a high fictitious ROI because they guarantee that it is always positive so it is fictitious! And when you calculate it actually it becomes clear that they are lying so that their guarantee does not fall!
Hi there
Sorry you seem to have had some issues with the app!
I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)
I really want to solve this issue for you.
Avraham | Customer Success Manager
great customer support and good app, been using it for 5 years now. Riya good work!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Always here for you 🖤
Avraham | Customer Success
Very flexible upsell customisation and a super friendly and proactive support team to help through any issues. Saumya specifically was proactively checking all settings to make sure that nothing was missed or would cause confusion to customers. Without Saumya's attention to detail and help there would have been 3 issues with the way I'd configured the application. Really made me smile having someone so helpful making this easy to fix.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad Saumya was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Im not going lie, the application is hard to navigate and it can get very confusing. But overall, the customer service is wonderful and very helpful and answers right away! The application is good for upselling items in your store and automatically does it for you and collects data for you can have a better understanding where your audience is targeting and coming from. Its a good app, just needs a better interface so it can be user friendly.
Hi
Thank you for your 4* review on the app store. Glad Anastasia was able to help so much!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. We love our customers having 5-star experiences.
I've emailed you, can you come back to me?
Thanks!
Jordan
Customer Care
The app helps us increase our profits. It is well worth the investment. Also, their customer support is very quick to respond, and people like Riya are very knowledgable and helpful.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Riya is one of our newest agents and I'm so happy to hear that she was able to assist you with your issue!
Always here for you 🖤
Avraham | Customer Success
I cannot recommend Reconvert enough! This app has been a game-changer for my Shopify store. Since integrating Reconvert, I've seen a significant boost in my sales and overall store performance. The app's features are incredibly intuitive and user-friendly, allowing me to easily set up personalized thank-you pages, automate follow-ups, and create targeted offers that truly resonate with my customers.
The customization options are extensive, and the analytics dashboard provides valuable insights into how my post-purchase strategies are performing. I've also been impressed with the responsive customer support team, who are always ready to assist with any questions or tweaks I need. If you're looking to enhance your post-purchase experience and drive more revenue, Reconvert is a must-have tool for any Shopify store owner. It's been an invaluable addition to my e-commerce toolkit!
Wow, what an amazing review, thank you!
Could you book in a time to give our product managers some more in-depth feedback? Pop us an email to care@reconvert.com and ask to book in a time with Gal.
Thanks!
Riya was amazingly efficient with helping me resolve my post purchase upsell visibility issue. excited to now see how it performs. Thanks Riya for also sending a detailed video via Loom showing me the changes that were needed in order for the application to work properly.
Cheers!
Asia
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So glad Riya was able to help you with your issues!
Always here for you 🖤
Avraham | Customer Success
Customer Service is one of the best. Texted them live and got immediate feedback/explanation. Name of the advisor was Ash, thank you!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Glad Ash was able to assist!
Always here for you 🖤
Avraham | Customer Success