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Podle hodnocení
Das Support Team ist wirklich sehr gut. immer verfügbar und bisher auch schnell in der Lösungsfindung bzw. in der Informationsbereitstellung.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
We pride ourselves on outstanding customer care.
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success
Goede snelle persoonlijke service!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
Riya solved my questions!! Thank you!!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Riya is one of our newest agents here and that makes us so happy to hear!!
Always here for you 🖤
Avraham | Customer Success
Väldigt bra service, de förstår problemet direkt och hjälper till snabbt!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success
the query was resolved very smoothly, that too at this hour , amazed by this, thank you , Saumya was very quick with the response and resolved this in no time
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Saumya is great! She really puts herself into everything she does for the team! We are delighted you were happy with her quick and effective responses!
Always here for you 🖤
Avraham | Customer Success
You should clearly say that in order to use this app for a checkout-upsell, you have to be using the Shopify PLUS plan for 2.300$ per month.. You wasted my time.
Hi,
Thank you for your feedback, and I’m really sorry to hear about your experience and that you feel your time was wasted.
I want to clarify that ReConvert fully supports all Shopify-supported features, including checkout upsells. However, it’s true that Shopify limits certain checkout functionalities, like using checkout upsells, to Shopify Plus merchants due to their platform restrictions, not our own.
We always strive to provide a clear experience, and we’ll definitely take your feedback into account to make sure this information is more visible. I’m sorry for any confusion this caused, and if you have any questions or need help with another feature that doesn’t require Shopify Plus, we’d be happy to assist.
I'm going to reach out privately to assist
Best regards,
Jordan
Customer Care Supervisor | ReConvert
Excellent service! The customer support team is kind, responsive, and always quick to assist.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So happy the team's kindness and responsiveness was on display for you to see and that they were able to assist!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham | Customer Success
Ash was great ..He had me set up in no time .. Great customer service maybe the best in the app store .
I had this app in my old store and it was amazing!!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
Glad Ash was able to assist!
I love the accolade of 'the best in the app store'! We hope to be!!
Always here for you 🖤
Avraham | Customer Success
Great win win service!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad the team was able to help you!
Keep on ReConverting away!!! $$$$
Always here for you 🖤
Avraham
Customer Success Director
ReConvert
This application is very helpful and in addition with the help of live chat which is very responsive
Hey!
Thank you for your 5* review and I'm pleased you are happy!
So glad our team were able to help you with your issues!
Always here for you 🖤
Avraham | Customer Success