Recenze (5 418)

Celkové hodnocení
4,9
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  • 2 % hodnocení s 4 hvězdami
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  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
21. červen 2024

IMPOSIBLE USAR ESTA APP TODO COMPLICADA QUE PORQUERIIIIA

myGadgets4You
Chile
Doba používání aplikace: 2 měsíci
Vývojář ReConvert 💵 odpověděl 23. červen 2024

Hi there

Sorry you seem to have had some issues with the app!

I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth ...

Datum úprav: 21. leden 2025

Reconvert used to be a trustworthy company but ever since they introduced changes to their app, it has been awful. Both the service provided and the flexibility of features, customizations is terrible. A simple change of widget text color causes difficulties and left with nothing but future promises. Outrageous!!!

Hamvay-Láng
Maďarsko
Doba používání aplikace: Více než 4 roky
Vývojář ReConvert 💵 odpověděl 23. září 2020

Hi M

I’m Jordan, the Customer Care Supervisor at ReConvert. I’m so sorry to hear about your experience - it’s definitely not the impression we want to leave. We know how ...

6. srpen 2023

On Sunday, you inform users of the free plan that they will have to start paying from Monday onwards. While there's no issue with the payment itself, informing business owners on a Sunday that they will be automatically transitioned to a paid plan the following business day seems a bit... sudden? Trust destroyed.

Jimbeels
Německo
Doba používání aplikace: Téměř 4 roky
Vývojář ReConvert 💵 odpověděl 7. srpen 2023

Hi there,

Can you please get back to me at eric@reconvert.io? I will solve this for you, I promise it'll worth your time :)

I've been trying to call and email you but got no ...

Datum úprav: 2. červenec 2024

Not recommended. Buggy as hell. Support is fast and ok. But the app is really time consuming. You can not make standard templates and use them everytime. You need to set the same things often again. Time consuming.

bestelectronic.de
Německo
Doba používání aplikace: Více než 3 roky
Vývojář ReConvert 💵 odpověděl 5. únor 2021

Hi there,

Sorry you seem to have had some issues with the app!

I have sent you an email. We are currently in communication...

I really want to solve this issue for you.

...

27. říjen 2023

Esperienza negativa.
Inizialmente il piano era gratuito, hanno iniziato a fatturare un costo mensile senza avvisi, mentre quando c'è un cambio di contratto si deve dare la possibilità di recesso.
Inoltre hanno pure sbagliato a fatturare la cifra rispetto al loro tariffario e al momento di rimborsare hanno fatto storie. Sconsigliata

BribeUShop
Itálie
Doba používání aplikace: Více než rokem
Vývojář ReConvert 💵 odpověděl 18. duben 2024

Lamentamos mucho que su experiencia no haya cumplido con sus expectativas 😔

Tomamos en serio sus comentarios y agradeceríamos la oportunidad de abordar sus inquietudes.

¿Podr ...

16. říjen 2023

I was using this app and had to pause my store - this meant that the checkout hadn't even been operating. I then got charged last month's usage fees - when the app wasn't even in use. I uninstalled the app and reached out, explaining that they have charged when the app isn't being used. Not only did they not pay my money back, but this month, I've been charged usage fees again, and the app is now ...

Sensory Surroundings Limited
Spojené království
Doba používání aplikace: Více než rokem
Vývojář ReConvert 💵 odpověděl 3. březen 2024

Hi there

I'm sorry to hear you feel disappointed with the ReConvert app.

The app charges according to its installation on the store. If it's not installed, it won't charge, ...

27. srpen 2023

Another Lousy app...Suddenly charged me without notification.

i just installed it but have not used it. It also charges me .. this is 3rd time happening..really lousy apps

Sleepain
Singapur
Doba používání aplikace: Více než rokem
Vývojář ReConvert 💵 odpověděl 29. srpen 2023

Hi there,

This billing was indeed an issue on our side and you were refunded immediately with compensation, so it seems like this issue has been solved.

I wish you would ...

29. září 2023

Not shopify plus,the use of functionality is very restricted,whether or not the orders traded through this app are charged a monthly basic service fee,compared to other apps of the same type of upsell to be a lot more expensive,do not recommend!

SHINE HAIR
Čína
Doba používání aplikace: Asi rokem
Vývojář ReConvert 💵 odpověděl 18. duben 2024

We’re truly sorry to see your experience didn’t meet expectations 😔

We take your feedback seriously and would appreciate the chance to address your concerns.

Could you ...

28. březen 2023

It could be incredible, however it doesn't integrate with other product fulfillment apps like LuLu Direct or Printful and scapegoats taking responsibility for the issue by putting it on Shopify.

Inrstelr
Spojené státy
Doba používání aplikace: 6 měsíci
Vývojář ReConvert 💵 odpověděl 18. duben 2024

We’re truly sorry to see your experience didn’t meet expectations 😔

We take your feedback seriously and would appreciate the chance to address your concerns.

Could you ...

13. srpen 2022

Having many of my bundle upsells got unpaid, contacted support to get help, still not resolved after 5 days. You asking why I'm going to zipify then... Why we should pay for an app for if there is no help for a big issue in your app ?

CloudPude
Švýcarsko
Doba používání aplikace: 4 měsíci
Vývojář ReConvert 💵 odpověděl 13. srpen 2022

Hi there,

Eric here, CEO at ReConvert

Thank you for giving us a chance, & I apologize for the inconvenience. We have a developer working full-time on your issue, but it seems ...