Recenze (5 221)
Zpřesnit
-
Podle hodnocení
Excelente atención recibida por parte de Alex, no solo me ayudo con la duda que tenía, sino que me asesoro e hizo todas las correcciones necesarias para la puesta en marcha. Super recomendados!
Gracias por su increíble revisión y comentarios 🙏 Nuestro equipo de soporte siempre está listo para ayudar 😎
great support ever )) thank you very mutch! Lee Ann help me with issues and now i know how i can bust my store
Thank you for your amazing review and feedback 🙏 Our support team is always ready to help and wishes you many sales
You are fruad. My sales are 5000+ Orders in one month(Not genereated by you) only 15-20 orders geneneted by your App then why you are charging $139 usd ? Your evil plan is exposed we put our all efforts to generate sales and you are taking benefit by the number of Orders. Your stupid App is able to generate only 15-20 Orders so ethically or technically we are bound to pay you according to your Sales BUT why you are charging us with the ratio of 5000 Orders ? You guys are very smart and evil minded. I suggest to all never use your App!
Hi there,
Eric here the founder.
Thank you for your honest review, I can assure you we're not evil in any way and do our best to help merchants grow and generate extra revenue.
I looked at your setup and I know you can 10X your sales generated by the app and I'm willing to help you set it up in a way that will be profitable to you.
Our pricing structure is very clear, we didn't do anything to mislead you, and I apologize if you didn't understand the way our pricing works.
Either way, I've been trying to reach out to you but couldn't get a response, if you'll give me the chance I promise we can make things right and make sure you're happy with the app's pricing and results :D
If you'll be willing to give me personally another chance, just reach out to me at eric@reconvert.io and I'll do anything I can to make it right.
Looking forward to your response,
Eric | ReConvert CEO
inititally I had issued with the app when requesting a refund they asked me to update my review to get a refund. I am now giving them a 1 star from my original 3 star . I would not recommend this app.
Hi there,
This is Ariyeh the CEO, I there is a misunderstanding here. In order to refund you we need you to have the app installed, can you please reinstall the app so I can personally issue a refund for you.
It's a limitation by Shopify, we can't issue refunds as long as the app isn't installed.
I tried calling you and emailing you multiple time, I also sent a message to your messenger page but didn't get any answer.
Obviously, you don't have to remove your review but I'll personally appreciate it if you do :)
I apologize if our support agents weren't clear about this,
Please get back to me, I'll be happy to help with whatever you need, I'm sure it's just a big misunderstanding,
Ariyeh.
Support is absolutely top-notch, especially Ashley. This app seemed the to me to be the pic of the litter, and it is!
Thank you for your review🙏 Our support team is always ready to help 24/7 😎
Just got this app and I was amazed how great the service is. I've been looking for an app to do everything they promise so the customer service gives me much hope. Alex was fantasic!
Thank you for your great review and feedback🙏 Our support team is always ready to help and wishes you many sales😎
This has been amazing so far! So easy to use and looks way better than the original shopify default page. Highly recommend!
Thank you for your feedback 🙏
It's looking good, Got the page set up in a day, could probably do it quicker if I wasn't such a perfectionist. Good support with more updates coming soon.
Thank you so much for this amazing review! Our customer care team is always here to help ;)
I got stuck during set up and customer support did a great job in helping me figure out the issue. Very attentive!
Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎
Just started using the app but Anton from support has been super helpful and I look forward to seeing some positive results!
Thank you for this amazing review. Our support team is always ready to help 24/7😎