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alex was a great help for me
Thank you for your amazing review and great feedback🙏
Our support team is always ready to help 😎
Alex was super helpful and responded immediately!
We're so happy to hear about your positive experience with Alex!
We're proud of our team's dedication to providing prompt and helpful support. Alex's quick response and helpfulness reflect our commitment to ensuring every customer feels valued and receives the assistance they need.
Thank you for sharing your feedback. It motivates us to continue providing excellent customer service and fostering a supportive community.
Sincerely,
The ReConvert Team
perfect app
Thank you for your review, we wish you many sales.
Vladimir was very helpful. I hope more technical support are like him.
Thank you so much for your 5* Review! Vladimir is definitely one of our best technical support agents! We are always here for you! 🖤
Jordan | Customer Care
Great and fast support. Thanks, Anastasia
Thank you for your kind words! We're delighted to hear that you had a great experience with our support team, especially with Anastasia. Providing fast and helpful support is a top priority for us, and we're glad we could assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our service!
I found the help desk very quick in responding to my initial set up problems. The software is a perfect match for my shopify store. It made up sales simple and immediate. The service desk was very responsive to my request for help offering excellent suggestions.
We're delighted to hear that our help desk was quick to respond to your initial setup problems and that you found the software to be a perfect match for your Shopify store! Making upsells simple and immediate is our goal, and we're glad to know that you've experienced just that. Our service desk strives to be responsive and helpful, and we're thrilled that you found our suggestions to be excellent. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our app, and we wish you continued success with your store!
I had an exceptional customer service experience with Blessing during a 24/7 chat session. Blessing demonstrated unparalleled professionalism, promptly addressing all my inquiries with a friendly and courteous demeanor. Their profound knowledge of the product was evident as they provided clear and concise information, instilling confidence in their expertise. What stood out was Blessing's remarkable efficiency and responsiveness, navigating through complex queries with ease. Their commitment to customer satisfaction was evident throughout the conversation, making it not only productive but also enjoyable. Blessing's outstanding performance reflects positively on your company, and I am grateful for the exceptional service they provided.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
Best wishes!
Jordan | Customer Care
Awesome!
Thank you for your 5* review - it means the world to us!
Always here for you 🖤
Jordan | Customer Care
Anastasia was super helpful and polite. quick resolution. im very happy
We're so glad to hear Anastasia was able to help you quickly and efficiently!
Your positive feedback, especially about Anastasia's helpfulness and polite demeanor, is incredibly valuable to us. We strive to provide excellent customer service, and knowing that our team members are exceeding your expectations is truly rewarding.
We believe in resolving issues quickly and efficiently, and we're happy to hear that Anastasia was able to do just that for you. We are committed to providing a seamless and positive experience for all our users.
We appreciate you taking the time to share your experience.
Please don't hesitate to contact us again if you have any questions or need further assistance.
Best regards,
ReConvert Team
Jordan provided a quick response to questions about using the app during my onboarding process. I appreciate his help to get the app up and running quickly.
Hi C & A!
Thank you so much for your 5* Review - it was truly a pleasure assisting you with the PP-surveys and I'm glad you were able to find it in the end!
As always - here for you! 🖤
Jordan | Customer Care