Recensioni (4.690)
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In base alla valutazione
I had a notification that my reconvert wasn't working and I did not set it up as I am not tech savy. I messaged the team and they looked into it the issue. They said I didn't need to do anything but the message is still showing Thanks so much
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. I'd be grateful if you would reply to my email?
Avraham | Customer Success
Product and support is amazing. Alex from the team helped me get everything set up quickly.
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions. So proud of the team as always - Alex is great!
Always here for you 🖤
Avraham | Customer Success
Very fast and expert customer service. I was assisted by Jordan and he immediately understood my case and he helped me quickly and efficiently. Great service and app
Hi!
Thank you so much for your 5* Review. It was a total pleasure helping you!
We are delighted you're happy🖤
Jordan | Customer Care
Great customer support, quick replies and very understanding and patient. When I gave feedback and suggestion, they took it an implemented it. Thanks to Anastasia and Vladimir for helping me with the billing charge
Thank you for your 5* review - it means the world to us!
Anastasia and Vladimir - dream team!!
Always here for you 🖤
Jordan | Customer Care
Great customer service by Alex, and a wonderful app! Conversion rates have been amazing so far
Thank you for your 5* review - it means the world to us!
Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be!
Always here for you 🖤
Jordan | Customer Care
Thanks Vladimir for the helps given and solved my doubts on my 1st setting on the App..
Thank you for your 5* review - it means the world to us!I'm glad Vladimir was able to solve your doubts.
Thank you for acknowledging the hard work that everyone at ReConvert puts in to try to make our customers' experience the best it can be!
Always here for you 🖤
Jordan | Customer Care
Alex has provided great assistance and help while we explored the app and looking for loopholes that we did not understand. Great customer service and looking forward to use the app better with their help!
Thank you for your review. Our team is always here to help 24/7 and we wish you many sales.
With over 2500% ROI it's absolutely worth the investment to have this on our store!
Amazing to see how your store is truly harnessing the power of ReConvert technology!
Thank you so much for your 5* Review! Always here for you! 🖤
Jordan | Customer Care
We were charged for the app that we never used or authorized. We ask for an immediate refund for the amount charged without our authorization.
Hi!
Apologies for the experience you've had with our app so far. More than happy to look into this for you - much more helpful and quicker to resolve problems by visiting our 24/7 live chat support.
I'll be happy to assist you personally, so please reach out and ask for me and I'll do my best to assist (if I'm not on during the time you reach out, I'll come back to you when I am!)
Jordan | Customer Care
EDIT:- It is impossible for the ReConvert App to charge without prior approval. I tried reaching out to solve your issue via email and phone but got no reponse.
Would you please get back to me so we can solve your issue, I promise we can solve this for you :D
Vladimir fixed my issue immediately; great customer service and app!
Hey!
Thank you for your 5* review and I'm pleased you are happy!
I'm glad we were able to answer your questions. Vladimir is great!
Always here for you 🖤
Avraham | Customer Success