Recensioni (5.415)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 96% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
21 luglio 2020

:) good app. :)

Dr-Bright-france
Regno Unito
Oltre un anno di utilizzo dell’app
ReConvert 💵 ha risposto 21 luglio 2020

Hi there,
This is Konstantin, head of the ReConvert support team.

First of all, thank you for your feedback. As I see you like our app but left 4 stars review. Did you face any issues while using ReConvert? Each review is very important for our business and I hope for your response, thank you.

You can contact our support team 24/7 via live chat or email care@stilyoapps.com

Regards,
Konstantin | ReConvert

20 maggio 2020

Awesome App. It was fairly easy to set up for someone that is not too tech savvy. It was very helpful to have the instructional videos attached so you could follow along.

O-Ramadan
Stati Uniti
Oltre un anno di utilizzo dell’app
ReConvert 💵 ha risposto 18 aprile 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

26 novembre 2023

Even if my store is new and not in line yet, I checked the app and I've noticed that is useful and really simple for users like me with minor knowledge about all these kind of things and elements

Sunny Pixie
Regno Unito
Circa un anno di utilizzo dell’app
ReConvert 💵 ha risposto 18 aprile 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!

Best wishes!

Jordan | Customer Care

15 settembre 2021

Am just getting my head around the ReConvert system - but so far help has been on hand and very useful!!!

MagScapes
Regno Unito
Circa un anno di utilizzo dell’app
ReConvert 💵 ha risposto 18 aprile 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

12 agosto 2020

Its ok, makes the customer feel some urgency after completing their purchase. I hope they could make an option for upsell in the cart. That would be awesome

Bubonba
Messico
Circa un anno di utilizzo dell’app
ReConvert 💵 ha risposto 18 aprile 2024

Thank you for the 4-star rating! Depending on your Shopify store plan, we may have just such an option!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

4 luglio 2020

This app has helped us generate an extra 8k a month. Support is excellent and fast. Only downside is not combining orders but totally worth it!

All-Star Nutrition
Stati Uniti
12 mesi di utilizzo dell’app
ReConvert 💵 ha risposto 18 aprile 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

We LOOOOVE to hear how much revenue our customers are re-converting!!

Best wishes!

Jordan | Customer Care

16 luglio 2020

Its a good app. Couldn't really make it to upsell but I guess its good. The designing and editing is a bit difficult though.

Aviation Travel Shop
Australia
11 mesi di utilizzo dell’app
ReConvert 💵 ha risposto 18 aprile 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

Data modifica: 9 giugno 2023

***ORIGINAL REVIEW***
This app does exactly what I was looking for, with lots of different options for products in the upsell. All chat support especially Mark have had has been great and very helpful - they often send images with arrows to help show you how to do some and even offer to help set the upsell up for you. Very Impressed and would recommend.

My only criticism would be when there is an issue that needs resolving, they do not update you on the progress you have to ask and it can take a long time but in the end they do resolve it,

Ashley has been fantastic, have been using this app for just over 6 months and had a slight problem with one of my funnels, he quickly told me the issue and created a new funnel for me to fix the issue, brilliant customer service, very impressedThis app does exactly what I was looking for, with lots of different options for products in the upsell. All chat support especially Mark have had has been great and very helpful - they often send images with arrows to help show you how to do some and even offer to help set the upsell up for you. Very Impressed and would recommend

Ashley has been fantastic, have been using this app for just over 6 months and had a slight problem with one of my funnels, he quickly told me the issue and created a new funnel for me to fix the issue, brilliant customer service, very impressed

Lanoguard
Regno Unito
11 mesi di utilizzo dell’app
ReConvert 💵 ha risposto 18 aprile 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!

Ashley sure is fantastic and we love having him here!!

Best wishes!

Jordan | Customer Care

10 novembre 2020

Had some trouble setting up the thankyoupages with triggers (there was a bug that doesnt allow spaces in template names) but the CS team and the devs fixed it within hours. Now I do have issues with slow loading speeds (customers scroll past the offer before it loads fully) but again CS and devs are out to help! (especially Konstantin, he went above and beyond to help me save my day and keep frustration level low) If we can get the loading time for the offers to 3 sec. (rn its 7...) its a full five star experience.

Nobelpfoten
Germania
11 mesi di utilizzo dell’app
ReConvert 💵 ha risposto 18 aprile 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

Data modifica: 6 febbraio 2022

Update: There were a lot of attempts to reach us made after our first review but it was during a time when we weren't available. However, enough information was shared during those attempts, by the ReConvert team, which enabled us to finish our setup successfully. We just signed up today and reached out for support and the 24/7 chat message said no one was available. Interesting. Then we clicked on their Twitter icon which goes to a 'this page doesn't exist'. Literally rethinking this on day one.

KIKI & MO HOME
Stati Uniti
9 mesi di utilizzo dell’app
ReConvert 💵 ha risposto 30 gennaio 2022

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care