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I found out about Reconvert today and I needed help clarifying so many things! I went onto live chat and spoke to Alex and he was AMAZING! He helped me understand every little detail and I am so happy with his customer service. He made the process so easy. I may have asked a few things twice but he was so patient with me. I really appreciated that. The app itself is amazing! What a wonderful idea and I cannot wait to get the ball rolling!
Thank you for your amazing review and feedback🙏 Our support team is always ready to help you 24/7😎
Not shopify plus,the use of functionality is very restricted,whether or not the orders traded through this app are charged a monthly basic service fee,compared to other apps of the same type of upsell to be a lot more expensive,do not recommend!
We’re truly sorry to see your experience didn’t meet expectations 😔
We take your feedback seriously and would appreciate the chance to address your concerns.
Could you please contact me at care@reconvert.com with "Jordan" in the subject line?
We’re here to help and eager to learn what we could do to turn this into a 5-star experience, which is always our aim. 😊
Best wishes
Jordan | Customer Care
Super easy to use and the integrated youtube videos that show you how to do everything really help!! Support is great as well.
Thank you for your amazing review🙏 Our team is always ready to help you 24/7😎
Great App and excellent support by Anton. It works exactly like it's supposed to and is very easy to use.
Thank you for your review. Our support team is always here to help you 24/7😎
Love this app. Everyone has been so helpful; I highly recommend this app for any new store owner. Love it!
Thank you for your great review and feedback🙏 Our support team is always ready to help 😎
This is unbelievable because it lets you customize everything. They thought about every step of the process... it just works so perfecly - Error-less flawless and full control! This app will pay for itself with RELEVANT upsells...!!! Thanks guys
Thank you for your amazing review and feedback🙏 We wish you many sales😎
This app makes me surprised! I can accept quick response from supporter. I can customize some content easily.
Thank you for your great review🙏 Our team is always here to help 24/7😎
I've tried a few apps for post-purchase upsells, and they all left me wanting. ReConvert's Upsell & Cross Sell, on the other hand, has so much amazing functionality, I can't imagine it NOT working for everyone out there. Yes, that means it has a learning curve, but thankfully their tech support more than makes up for it. Alex helped me out, and he absolutely knocked it out of the park with quick answers and instructions to get me squared away almost immediately. I don't have any friends that have Shopify stores, but if I ever do find any, I'll recommend this app to them. Thanks, ReConvert team!
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7😎
The setup is quite simple and the possibilities for settings are numerous. My problem is that I can't style the app via CSS. Certain titles and fields have the wrong colours or sizes and this cannot be overridden via theme.css.liquid. Support was already overwhelmed with this (pretty basic) request.
Thank you for your feedback!
We appreciate your honesty and are eager to hear how we can improve. Please let us know what changes or features would enhance your experience to 5 stars. 🙏😊
Please email care@reconvert.com and write Jordan in the subject and we can try to resolve this and work through any issues together.
Best wishes!
Jordan | Customer Care
As with any new app theres new things to learn, luckily I got quick and superb help from Alex at ReConvert. Now let's see if this app can make us some extra dollars.
Thank you for your amazing review and feedback🙏 Our support team is always ready to help 24/7 😎