Upsell.com (ex ReConvert)

Great app with powerful features. Post-purchase upsell works perfectly — converted 100% on the first try. However, cart drawer is not supported for Horizon theme, which was frustrating to discover after spending hours configuring it. Thank you page and order status page also needed support help to set up. Special thanks to Alex who was very helpful and fixed everything he could. Once everything is working, it's a great tool.

Good and fast support, German support would be nice in the future. But Shafta helped me without German :D ...

muy buena atención, pero hay funcionalidades que en mi tema de shopify no pueda incorporar..

the app may a bit complicated for new user, but the CS is good.
Miss Shafta, one of the technical support is willing to help.
And the very important thing is Real person not just ai support.

Service client très réactif

The best app if you only want to pay depending on how much you use it. But if that's not a limiter then it does lack customizability.
Some of the support team is not very helpful, but if you get the right person they're very nice. Eventually I came to Jordan, and he's definitely the guy

Customer service is very responsive, and Shafta has been incredibly knowledgeable about my concerns, providing clear and thorough explanations. I just wish that there's a way to hide/remove the code snippet that is attached to the product in the order when a conversion is made through the app.

英語で少し理解しにくいところもありますが、導入してから少しずつアップセルの効果が出てきていると感じています。サポートは即時日本語に翻訳されるため、ずいぶん楽になりました。機能的にかなり多くの機能を使うことができますが、シンプルに使っても良いと思います。自由度は高いので、もっと日本語対応が進んでくれると嬉しいですが、今の所十分使えています。Saumyaの助けで購入制限のある商品を非表示にする設定もできました。

Functionality is great, easy to set up discounts and offers in Thank You Page, Order Status Page, and Post Purchase popups. The system is fairly logical but it takes some getting used to how it all works. Service is instant if you need any support or have questions. Ash is very helpful. Will be keeping this app as one of our ongoing marketing tools.

Im not going lie, the application is hard to navigate and it can get very confusing. But overall, the customer service is wonderful and very helpful and answers right away! The application is good for upselling items in your store and automatically does it for you and collects data for you can have a better understanding where your audience is targeting and coming from. Its a good app, just needs a better interface so it can be user friendly.