Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 97% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
Data modifica: 11 luglio 2020

We use it on 1 store (US traffic) but not on our main one. Their pricing isn't based on revenue but on total orders. Unfortunately they even "charge" for unpaid orders which are a large % of orders in markets like Brazil which have an offline boleto system.
I pointed out this model doesn't make sense in markets such as Brazil but the question was ignored. Second time I asked they basically said tough luck. Short sighted.
EDIT: They reached out and we have agreed a workaround for boletos and installed on the 2nd store.

Hippie Pants
Regno Unito
Oltre un anno di utilizzo dell’app
ReConvert 💵 ha risposto 8 luglio 2020

Hi there,

Thanks for the feedback!

As mentioned in our emails, we can definitely work out a pricing model that will work for your specific store :)

We do our best to keep our pricing fair. Please get back to us and we'll make sure you have an awesome customer experience.

And thank you for giving us a chance,

Eric | ReConvert CEO

8 ottobre 2020

perfect nothing to add except the price, to expensive for the higher plan. the free plan plan should be free until 100 orders per month

Boutique-Saitama
Francia
Oltre un anno di utilizzo dell’app
ReConvert 💵 ha risposto 18 aprile 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!

Best wishes!

Jordan | Customer Care

Data modifica: 9 giugno 2023

***ORIGINAL REVIEW***
This app does exactly what I was looking for, with lots of different options for products in the upsell. All chat support especially Mark have had has been great and very helpful - they often send images with arrows to help show you how to do some and even offer to help set the upsell up for you. Very Impressed and would recommend.

My only criticism would be when there is an issue that needs resolving, they do not update you on the progress you have to ask and it can take a long time but in the end they do resolve it,

Ashley has been fantastic, have been using this app for just over 6 months and had a slight problem with one of my funnels, he quickly told me the issue and created a new funnel for me to fix the issue, brilliant customer service, very impressedThis app does exactly what I was looking for, with lots of different options for products in the upsell. All chat support especially Mark have had has been great and very helpful - they often send images with arrows to help show you how to do some and even offer to help set the upsell up for you. Very Impressed and would recommend

Ashley has been fantastic, have been using this app for just over 6 months and had a slight problem with one of my funnels, he quickly told me the issue and created a new funnel for me to fix the issue, brilliant customer service, very impressed

Lanoguard
Regno Unito
Oltre un anno di utilizzo dell’app
ReConvert 💵 ha risposto 18 aprile 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!

Ashley sure is fantastic and we love having him here!!

Best wishes!

Jordan | Customer Care

Data modifica: 17 marzo 2022

Originally, I used ReConvert to help with post-purchase upsells. When it worked, it worked fairly well. During our peak periods, it increase AOV 10-15%. Over time it was less effective, despite keeping the settings the same ... I cannot give reasons why things changed. Several of our users on mobile and desktop mentioned the upsells post purchase were somewhat confusing, "in your face" and/or they tried to apply the timer coupons but they didn't work. We decided to switch to Cart Upsell Drawer app in order to provide a better user experience. The configuration interfaces can be a little clunky, and hard to understand, but the results were fairly great. Ultimately, different apps can work well your store, only you can decide. I'd recommend you test ReConvert, and I'd recommend you test out other upsell apps as well to see what works. Always be testing.

Seedles
Stati Uniti
Oltre un anno di utilizzo dell’app
ReConvert 💵 ha risposto 29 marzo 2022

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

7 settembre 2021

The app worked to generate extra sales but caused some confusion. The customer support Eric is very helpful tho.

Le Peach
Regno Unito
Oltre un anno di utilizzo dell’app
ReConvert 💵 ha risposto 18 aprile 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

21 luglio 2020

:) good app. :)

Dr-Bright-france
Regno Unito
Oltre un anno di utilizzo dell’app
ReConvert 💵 ha risposto 21 luglio 2020

Hi there,
This is Konstantin, head of the ReConvert support team.

First of all, thank you for your feedback. As I see you like our app but left 4 stars review. Did you face any issues while using ReConvert? Each review is very important for our business and I hope for your response, thank you.

You can contact our support team 24/7 via live chat or email care@stilyoapps.com

Regards,
Konstantin | ReConvert

20 maggio 2020

Awesome App. It was fairly easy to set up for someone that is not too tech savvy. It was very helpful to have the instructional videos attached so you could follow along.

O-Ramadan
Stati Uniti
Oltre un anno di utilizzo dell’app
ReConvert 💵 ha risposto 18 aprile 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

15 settembre 2021

Am just getting my head around the ReConvert system - but so far help has been on hand and very useful!!!

MagScapes
Regno Unito
Circa un anno di utilizzo dell’app
ReConvert 💵 ha risposto 18 aprile 2024

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

12 agosto 2020

Its ok, makes the customer feel some urgency after completing their purchase. I hope they could make an option for upsell in the cart. That would be awesome

Bubonba
Messico
Circa un anno di utilizzo dell’app
ReConvert 💵 ha risposto 18 aprile 2024

Thank you for the 4-star rating! Depending on your Shopify store plan, we may have just such an option!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care

19 gennaio 2023

Vladimir was helpful in resolving an issue! Nice app with a lot of options for adding on to increase sales!

M22
Stati Uniti
11 mesi di utilizzo dell’app
ReConvert 💵 ha risposto 20 gennaio 2023

Thank you for the 4-star rating!

We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can! 🙏😊

Best wishes!

Jordan | Customer Care