Değerlendirmeler (5.431)

Toplam puan
4,9
Puan düzeyi başına sayılar
  • Puanların %96 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
25 Eylül 2024

Would have put zero if if was possible. The app is a complete joke.
1. Most clients were not shown with the offers.
2. Multi currency is according to the customer support not supported by the app BUT few clients in multi were showned the offers.
2. Post purchase is not compatible if you have discount on your store.

Customer service is really trying their best to solve problems but the app just ...

MSK
Belçika
Uygulamayı kullanma süresi:1 gün
ReConvert 💵 yanıt 29 Eylül 2024

Hi

I'm sorry to hear that you aren't a fan of the new update! 99% of our customers love the new functionality once they've set everything up!

Please come back to me by email, ...

21 Ocak 2025 tarihinde düzenlendi

Reconvert used to be a trustworthy company but ever since they introduced changes to their app, it has been awful. Both the service provided and the flexibility of features, customizations is terrible. A simple change of widget text color causes difficulties and left with nothing but future promises. Outrageous!!!

Hamvay-Láng
Macaristan
Uygulamayı kullanma süresi:4 yıldan fazla
ReConvert 💵 yanıt 23 Eylül 2020

Hi M

I’m Jordan, the Customer Care Supervisor at ReConvert. I’m so sorry to hear about your experience - it’s definitely not the impression we want to leave. We know how ...

6 Ağustos 2023

On Sunday, you inform users of the free plan that they will have to start paying from Monday onwards. While there's no issue with the payment itself, informing business owners on a Sunday that they will be automatically transitioned to a paid plan the following business day seems a bit... sudden? Trust destroyed.

Jimbeels
Almanya
Uygulamayı kullanma süresi:Neredeyse 4 yıl
ReConvert 💵 yanıt 7 Ağustos 2023

Hi there,

Can you please get back to me at eric@reconvert.io? I will solve this for you, I promise it'll worth your time :)

I've been trying to call and email you but got no ...

15 Nisan 2024

My shopify store has been inactive for two years. This company, without my permission, started charging me for their subscription when I never agreed to any fees. Avoid!!

TweetShirt.com
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 yıldan fazla
ReConvert 💵 yanıt 17 Nisan 2024

Hi, I've emailed you, could you check it out and come back to me? 🙏

Avraham | Customer Success Manager

2 Temmuz 2024 tarihinde düzenlendi

Not recommended. Buggy as hell. Support is fast and ok. But the app is really time consuming. You can not make standard templates and use them everytime. You need to set the same things often again. Time consuming.

bestelectronic.de
Almanya
Uygulamayı kullanma süresi:3 yıldan fazla
ReConvert 💵 yanıt 5 Şubat 2021

Hi there,

Sorry you seem to have had some issues with the app!

I have sent you an email. We are currently in communication...

I really want to solve this issue for you.

...

14 Mart 2024

We were charged for the app that we never used or authorized. We ask for an immediate refund for the amount charged without our authorization.

BUYSALESMY
Portekiz
Uygulamayı kullanma süresi:3 yıldan fazla
ReConvert 💵 yanıt 17 Mart 2024

Hi!

Apologies for the experience you've had with our app so far. More than happy to look into this for you - much more helpful and quicker to resolve problems by visiting our ...

16 Ekim 2024

You should clearly say that in order to use this app for a checkout-upsell, you have to be using the Shopify PLUS plan for 2.300$ per month.. You wasted my time.

Gears of freedom
Almanya
Uygulamayı kullanma süresi:29 dakika
ReConvert 💵 yanıt 20 Ekim 2024

Hi,

Thank you for your feedback, and I’m really sorry to hear about your experience and that you feel your time was wasted.

I want to clarify that ReConvert fully supports ...

27 Ekim 2023

Esperienza negativa.
Inizialmente il piano era gratuito, hanno iniziato a fatturare un costo mensile senza avvisi, mentre quando c'è un cambio di contratto si deve dare la possibilità di recesso.
Inoltre hanno pure sbagliato a fatturare la cifra rispetto al loro tariffario e al momento di rimborsare hanno fatto storie. Sconsigliata

BribeUShop
İtalya
Uygulamayı kullanma süresi:1 yıldan fazla
ReConvert 💵 yanıt 18 Nisan 2024

Lamentamos mucho que su experiencia no haya cumplido con sus expectativas 😔

Tomamos en serio sus comentarios y agradeceríamos la oportunidad de abordar sus inquietudes.

¿Podr ...

3 Mayıs 2024

Don't waste your money; this app won't better your business but will take your money from your hard work in achieving your sales. This app has taken money out of my accounts without authorization, approximately $1600, as they have done to other businesses according to the reviews. They are very sly, and I have read in a review here that they changed their free plans by giving only one day's ...

MVE BOUTIQUE
Avustralya
Uygulamayı kullanma süresi:1 yıldan fazla
ReConvert 💵 yanıt 5 Mayıs 2024

M,

Thank you for sharing your experience. I'm sorry to hear about your frustrations.

Our records show that:-

- When you installed the app, permission was provided to charge ...

16 Ekim 2023

I was using this app and had to pause my store - this meant that the checkout hadn't even been operating. I then got charged last month's usage fees - when the app wasn't even in use. I uninstalled the app and reached out, explaining that they have charged when the app isn't being used. Not only did they not pay my money back, but this month, I've been charged usage fees again, and the app is now ...

Sensory Surroundings Limited
Birleşik Krallık
Uygulamayı kullanma süresi:1 yıldan fazla
ReConvert 💵 yanıt 3 Mart 2024

Hi there

I'm sorry to hear you feel disappointed with the ReConvert app.

The app charges according to its installation on the store. If it's not installed, it won't charge, ...