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Another Lousy app...Suddenly charged me without notification.
i just installed it but have not used it. It also charges me .. this is 3rd time happening..really lousy apps
Hi there,
This billing was indeed an issue on our side and you were refunded immediately with compensation, so it seems like this issue has been solved.
I wish you would ...
Not shopify plus,the use of functionality is very restricted,whether or not the orders traded through this app are charged a monthly basic service fee,compared to other apps of the same type of upsell to be a lot more expensive,do not recommend!
We’re truly sorry to see your experience didn’t meet expectations 😔
We take your feedback seriously and would appreciate the chance to address your concerns.
Could you ...
Stupidly expensive app. Taking money not just on the orders created through post-purchase but based on your stores own hard earned orders is unfair. This app resulted in 2 extra small discounted orders totalling $28 but charged $80 because our store has many unrelated orders. Stay clear! Looking at a few of their 5 star reviews they seem fake. Stay clear this app is a scam
Hi T
I'm sorry to hear you’re unhappy with our pricing. While it's your choice to use our app, I'd like to address your concerns directly and make things right.
I assure you ...
Don't get any post purchases now that the app has been updated. How can I get the Original version back?
Hi AA,
I'm sorry to hear about the issues you've been experiencing with the updated version of the app. We can definitely help you get the app running smoothly again and ...
need plus plan to edit checkout!!
very bad
Hi 👋
I’m sorry to hear that you're disappointed about not being able to add upsells at checkout without a Shopify Plus plan.
Unfortunately, this limitation is set by Shopify, ...
It could be incredible, however it doesn't integrate with other product fulfillment apps like LuLu Direct or Printful and scapegoats taking responsibility for the issue by putting it on Shopify.
We’re truly sorry to see your experience didn’t meet expectations 😔
We take your feedback seriously and would appreciate the chance to address your concerns.
Could you ...
consistently puts the wrong order in your shipping program and costs you a fortune shipping wrong items. Not happy with this at all. Over time we get more complaints about the constant popups trying to upsell.
I have replied multiple times and you have not responded. Your support is horrible id you can't even receive an email and it's not my obligation to fix your app.
Hi there
Sorry you seem to have had some issues with the app!
I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth ...
IMPOSIBLE USAR ESTA APP TODO COMPLICADA QUE PORQUERIIIIA
Hi there
Sorry you seem to have had some issues with the app!
I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth ...
Having many of my bundle upsells got unpaid, contacted support to get help, still not resolved after 5 days. You asking why I'm going to zipify then... Why we should pay for an app for if there is no help for a big issue in your app ?
Hi there,
Eric here, CEO at ReConvert
Thank you for giving us a chance, & I apologize for the inconvenience. We have a developer working full-time on your issue, but it seems ...
App is not working with new Stripe update, but ReConvert does not know about it and will just keep you busy without any further help.
Constantly received wrong information and then someone else from the team would advise the complete opposite. Confusing communication, very disappointing considering you spend hours setting everything up and they are not able to tell you what the problem is after ...
Hi
I'm sorry to hear that you did not get the answer you were looking for from support, and that you feel you were sent from pillar to post.
We reached out to you to help ...