ReConvert Post Purchase Upsell , 4.568 değerlendirme
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I had barely started looking into the notification before Alex popped into the chat and offered assistance. Come to find out the notification was due to a glitch and all systems were running smoothly. Even still, Alex offered some optimizing suggestions to the funnel that i had created and even implemented them for me. Thanks for having such a responsive customer service.
We are delighted that you are enjoying and benefiting from ReConvert.
Alex is one of our most technically-gifted support agents!
Here's to many more years maximizing your revenue! 🥂
Always here for you 🖤
Jordan | Customer Care
It is meh. It doesn't work with personalized products because you can't direct shoppers to the product page... and if you do NOT direct them to the product page you'll spend your time contacting customers manually 1 by 1 to get their customization details. The product comments do not sync to Shopify or Klaviyo. And the birthday form is pre-populated with today's date, so more than half of the 100+ submission I received were with the current date, making this feature pretty much useless also.
Thank you for your feedback.
We’re sorry to hear your experience was less than ideal. 🙏 We are committed to improvement and value your suggestions on how we might make our app a 5-star experience.
Please consider revisiting your review after seeing the changes we’ve made. You can always email care@reconvert.com writing Jordan in the subject line and I'd be happy to assist specifically.
Your input truly makes a difference! 😊
Best
Jordan | Customer Care
I highly recommend the Reconvert App. I collaborated with David, who was exceptionally friendly and knowledgeable. He provided valuable suggestions to enhance my sales.
Thank you for your 5* review - it means the world to us!
I think you were talking with Alex (we don't have a David in our team - yet! Any David that is great and wants to work in a great team too - we are waiting for you!) but Alex sure is great!
Always here for you 🖤
Jordan | Customer Care
Alex from Reconvert was AMAZING. He took the time to walk me through all of my questions and helped me optimize the ap to its full potential. I just started using the ap so dont have any results to share yet, but the customer service that these guys provide it top tier!! Amazing work gents!
Thank you for your wonderful feedback! We're thrilled to hear that Alex from ReConvert provided you with amazing support and took the time to walk you through all of your questions. Customer satisfaction is our top priority, and we're committed to helping you optimize the app to its full potential. We appreciate your kind words about our customer service and are excited to see the results once you start using the app. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing ReConvert, and we wish you great success with your endeavors!
Best post-purchase upsell app we have ever used. we have been using the app for a year now. their support system is excellent.
Thank you for your glowing review! We're thrilled ReConvert has been the best post-purchase upsell app you've used, and we appreciate your loyalty over the past year. Your satisfaction and success are our top priorities, and we're committed to continuously improving ReConvert to exceed your expectations.
ReConvert has excellent customer service. I needed a few changes to the app and didn't exactly know how to go about it correctly. Reach out to them and they helped get it resolved.
Thank you for your amazing review and great feedback🙏
Our support team is always ready to help 😎
Alex was very helpful. He set up my funnels and I am so happy.
We're thrilled to hear that Alex was able to assist you and set up your funnels to your satisfaction! Providing helpful support and ensuring our users' success is our top priority, and we're glad we could deliver on that for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our service, and we wish you continued happiness and success with your funnels!
What a great app for sales funnel. I looked at a lot of other post purchase apps, this one has the MOST features. The support is 24/7, you get response instantly. I'm glad to find it for my sales funnel!
We are delighted that you are enjoying and benefiting from ReConvert.
Here's to many more years maximizing your revenue! 🥂
Always here for you 🖤
Jordan | Customer Care
Makes it so much easier to sell extra products
Hi!
Thank you so much for your 5* Review. When our customers express how much extra they're ReConvert-ing this makes us smile with pride! 🖤
Jordan | Customer Care
Great assistance very friendly and straight to the point of assisting you with your needs, highly professional!
Thank you for your amazing review and great feedback🙏
Our support team is always ready to help 😎