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On Sunday, you inform users of the free plan that they will have to start paying from Monday onwards. While there's no issue with the payment itself, informing business owners on a Sunday that they will be automatically transitioned to a paid plan the following business day seems a bit... sudden? Trust destroyed.
Hi there,
Can you please get back to me at eric@reconvert.io? I will solve this for you, I promise it'll worth your time :)
I've been trying to call and email you but got no answer.
I really want to solve this issue for you,
Eric | ReConvert CEO
Jordan was great customer service
Thank you so much for the lovely review! Means the world to us :-D
Jordan @ ReConvert
After a day, I have gained one upsell. Very quick and easy to set up. Have just used the Monster Upselling template - as it's called.
I mainly got this app for the order tracking feature as it links directly with 17track, allowing my customers to see more detail about the whereabouts of thier order, after purchase. Since doing this, I have had fewer emails from customers asking where their order is.
We hope you'll get many conversions and thank you for the review🎉
Just had another chat today with Charlene this time and the customer service was outstanding again! Thank you team!
We just had a demo call with Lee-Ann and she is incredible!
Also, the app is super user-friendly and the overall customer support is outstanding - at all times and extremely fast! No waiting! Thank you guys!
I'm not technical, but the app is very easy to set-up and the pre-sets are great!
Thank you so much for the great review🙏. Our support team always here to help you.😎😏
I am getting very good conversions via upsells in my Shopify store since I began using Reconvert. It's totally worth it, highly recommended.
That's fantastic to hear! We're thrilled that ReConvert has helped you achieve impressive upsell conversions on your Shopify store. Your success is our top priority, and we're committed to providing you with the tools and support you need to continue thriving. Thank you for recommending ReConvert – it means the world to us! If you ever have any questions or need assistance, please don't hesitate to reach out. Here's to even more success ahead!
Great Customer Support by Vladimir. He helped me in no time and made my life so much easier.
Fantastic app, as well!
Thank you for your 5* review - it means the world to us!
Vladimir sure is super!
Always here for you 🖤
Jordan | Customer Care
Very good app and easy to use. Great customer service if you need any help for any reason at all. Would highly recommend!
Thank you for your review of our Shopify app! We're so glad to hear that you found it to be very good, easy to use, and that you had great customer service.
We put a lot of time and effort into making our app as user-friendly as possible, so we're glad to hear that you found it easy to use. We also have a team of experienced and knowledgeable agents who are available 24/7 to help with any questions or concerns. We're committed to providing our merchants with the best possible support, so that they can focus on growing their businesses.
We're always looking for ways to improve our app, so your feedback is valuable to us. We hope you continue to use our app and that it helps you to achieve your e-commerce goals.
Thank you again for your review! We hope you continue to recommend our app to others.
I use this app to create surveys, upsell, and give discount codes. It has helped me get tons of sales and is super affordable (free up to a certain amount of sales). UPDATE #1 12/1/21 They now have a funnel option that rocks! This is a MUST if you want to have a successful Shopify store. They also have world class customer support. We've increased our AOV by $59 since adding the post-purchase funnels.
UPDATE #2 10/26/23
Ash was super helpful and went the extra mile to help me make sure the new post purchase funnel options were working properly. I highly recommend this app for it's functionality, pricing and customer service
We appreciate your feedback 🙏We hope you'll get many upsells!😎
amazing! so many options and great customer service. i highly recommend for all stores looking to upsell or have nice checkout pages
Thank you for your review🙏 Our team is always ready to help 😎
Great app, great customer service. No complaints. Easy to set up and the conversions started in the first day.
Thank you so much for the review. Our team always here to help you and we wish you many sales.