Değerlendirmeler (5.277)

Toplam puan
4,9
Puan düzeyi başına sayılar
  • Puanların %96 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
19 Ağustos 2024

I was completely lost when trying to set up the app. Customer service helped me and fast. I love that they were able to assist and fast.

Shine Bright Designs, LLC
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:2 ay
ReConvert 💵 yanıt 22 Ağustos 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Glad the team was able to assist!

Always here for you 🖤

Avraham | Customer Success

30 Temmuz 2024 tarihinde düzenlendi

Update:
Thanks, Avraham for reaching out and helping, he promised to solve the issue and make everything well, many thanks to him!

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I do not recommend this at all, very bad technical support, I sent an email 17 days ago and I follow up with them trying to solve the problem almost daily but there are no real solutions from their side and they procrastinate!

Do not waste your time with them because they will not help you in case you face any real problems with them!

And their ROI calculation is not accurate at all and gives wrong numbers especially when the store currency is not in US dollars, and they do not acknowledge this problem! The program writes a high fictitious ROI because they guarantee that it is always positive so it is fictitious! And when you calculate it actually it becomes clear that they are lying so that their guarantee does not fall!

FastKeys
Mısır
Uygulamayı kullanma süresi:2 ay
ReConvert 💵 yanıt 28 Temmuz 2024

Hi there

Sorry you seem to have had some issues with the app!

I have sent you an email. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Manager

14 Ağustos 2024 tarihinde düzenlendi

I'm a new user, but I can say that Riya, Saumya, and Shafta have provided phenomenal customer service and support and walked me through the process and each question I have. This reinforced my trust in the product, as my experience has been that the greater the customer service, the greater the product! I'm excited to incorporate this into our store.

Gigawatt Coffee Roasters
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 ay
ReConvert 💵 yanıt 6 Ağustos 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

So glad Riya and Saumya were able to help you with your issues!

Always here for you 🖤

Avraham | Customer Success

2 Eylül 2024

Thank you for the prompt and detailed customer service first of all SAUMYA, App is great increased thus far my AOV by 15% and there is more to come!

Auraflows
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
ReConvert 💵 yanıt 5 Eylül 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Saumya takes such care over all her chats!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

25 Temmuz 2024 tarihinde düzenlendi

A very professional support team. I was quite impressed. And the app certainly has everything you could ask for - including some features not found in other apps that have helped my shop to noticeable increase post-purchase upsells. Well done and kudos to the team at ReConvert, coming from a user of 5+ years!

Spirit Magicka
Çin Hong Kong ÖİB
Uygulamayı kullanma süresi:Neredeyse 5 yıl
ReConvert 💵 yanıt 7 Temmuz 2024

Hi there

Sorry you seem to have had some issues with the new version.

I have tried contacting you. Can you please get back to me and I will solve this for you? I promise it'll worth your time :)

I really want to solve this issue for you.

Avraham | Customer Success Director

6 Ağustos 2024

I cannot recommend Reconvert enough! This app has been a game-changer for my Shopify store. Since integrating Reconvert, I've seen a significant boost in my sales and overall store performance. The app's features are incredibly intuitive and user-friendly, allowing me to easily set up personalized thank-you pages, automate follow-ups, and create targeted offers that truly resonate with my customers.

The customization options are extensive, and the analytics dashboard provides valuable insights into how my post-purchase strategies are performing. I've also been impressed with the responsive customer support team, who are always ready to assist with any questions or tweaks I need. If you're looking to enhance your post-purchase experience and drive more revenue, Reconvert is a must-have tool for any Shopify store owner. It's been an invaluable addition to my e-commerce toolkit!

Swiftease
Pakistan
Uygulamayı kullanma süresi:14 gün
ReConvert 💵 yanıt 8 Ağustos 2024

Wow, what an amazing review, thank you!

Could you book in a time to give our product managers some more in-depth feedback? Pop us an email to care@reconvert.com and ask to book in a time with Gal.

Thanks!

23 Temmuz 2024 tarihinde düzenlendi

The Reconvert team has helped me numerous times with my funnels and it has amounted to increased revenue!!! They team is always available to help 24/7. Add ReConvert today, you won't be sorry!

Today I was helped by Shafta and she did an excellent job while it was late at night! She made specific recommendations that will help my business so much! Great team and great customer service!

The Legacy Dream Luxury Company
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:1 yıldan fazla
ReConvert 💵 yanıt 24 Temmuz 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

Shafta is one of our newest care agents and I'm so glad she was able to put you at ease and solve your confusion!!

Always here for you 🖤

Avraham | Customer Success

16 Eylül 2024

I am Ernest and I am glad Alex answered my request for help. I wish everyone could be like him.

Thank you Alex

Ernest Consulting
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
ReConvert 💵 yanıt 22 Eylül 2024

Hey Ernest!

Thank you for your 5* review and I'm pleased you are happy! Alex's knowledge and attention to detail is great!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success

26 Ekim 2024

Great help from Saumya :)

KEEPTHATPUMP
Avustralya
Uygulamayı kullanma süresi:3 yıldan fazla
ReConvert 💵 yanıt 28 Ekim 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Saumya was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham
Customer Success Director
ReConvert

24 Eylül 2024

Well its great to have so that you can maximize profits. Plus the staff is really cool they helped me a lot. Actually it was one person. She helped me a lot. Her name is Shafta. Thank you Shafta.

Vonn Market
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:4 gün
ReConvert 💵 yanıt 29 Eylül 2024

Hey!

Thank you for your 5* review and I'm pleased you are happy!

I'm glad Shafta was able to help you!

Keep on ReConverting away!!! $$$$

Always here for you 🖤

Avraham | Customer Success