ReConvert Post Purchase Upsell , 4.583 değerlendirme
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App functionality is restricted by Shopify in many ways for payment methods. Support was very helpful (Lee-ann). Thanks
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
Best wishes!
Jordan | Customer Care
I had a notification that my reconvert wasn't working and I did not set it up as I am not tech savy. I messaged the team and they looked into it the issue. They said I didn't need to do anything but the message is still showing Thanks so much
Hi!
Thank you so much for your 5* Review.
As always - here for you! 🖤
Jordan | Customer Care
good
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
Best wishes!
Jordan | Customer Care
it great
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
Best wishes!
Jordan | Customer Care
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Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
Best wishes!
Jordan | Customer Care
Easy to install and run. Templates, tutorials, integration look good. Haven't really worked with it much yet but seems straight forward.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
Best wishes!
Jordan | Customer Care
in addition to the previous review, reconvert got back to to immediately , the poor performance was due to the fact the reconvert was looking at all my order, whether from shopify or from amazon and calculating performance and roi based on the total number of orders, the actual performance 4% conversion rate and generated about €80 and paid about $10 which is about 1000% in ROI
have tried emailing on a number of occasions to discuss the app as we we are not getting any success. just getting ignored and no rpely
the app looks good but im not getting any success with it at all
First of all, thank you guys for the honest review, this is Eric the CEO, we'll do our best to improve and provide better customer service. I deeply apologize for any bad experience you had with our app.
I've gone ahead and checked all the times you reached out for help:
1. The first time was on the 6th of July, we answered within 4 minutes and had a conversation about improving your results from the app, see screenshot: https://cdn.shopify.com/s/files/1/0005/6793/5041/files/6-jul.png?219
2. The second time was on August 21st, we answered within 10 hours but got no answer back from you, see screenshot: https://cdn.shopify.com/s/files/1/0005/6793/5041/files/aug_21.png?219
3. The third time was on September 6th and we replied within less than a minute, see screenshot: https://cdn.shopify.com/s/files/1/0005/6793/5041/files/6_sep.png?219
Anyway, I'll be happy to personally help you optimize your thank you page, I've sent you an email, as well as a message through messenger and gave you a call and got no answer.
Please get back to us so we can help, nothing will make us happier and it's in our best interest for you to get great results from our app.
good but not enough customizable
It still better than other application for upsell extension. Thanks
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
Best wishes!
Jordan | Customer Care
With some help from Vladimir at ReConvert, I was able to get my Thank you page to recognize my custom product options and I can't wait to see how it performs!
Thank you for the 4-star rating! Vladimir is great!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
Best wishes!
Jordan | Customer Care
In general has worked very well for us. Some quirks and bugs have caused issues, but support was quick to respond and our results have been very good overall.
Thank you for the 4-star rating!
We're thrilled you enjoyed our app and would love to hear how we can make it a 5-star experience for you. Feel free to share your thoughts! care@reconvert.com and ask for me, Jordan, and I'll do my best to try to implement this for you - if we can!
Best wishes!
Jordan | Customer Care