Bold Memberships , 296 değerlendirme
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I booked a section for phone help. It past 30 minutes, and no one called and no update either.
After several phone and email attemp to them, another agent called in about 1 hr later. It turns out the original agent had an urgent and left the office early.
I am happy with the fix but still think a good support team should do better. As matter of fact, Shopify's support is alway great.
The app looks good though.
Customer service is great. Brysen was super patient with my last of technical skill and went the extra mile in helping me set up and customize my membership registration page!
Great customer service had a problem and explain things super clear via chat it was smooth fast and I recommend
I use this app to have a membership system on my store. The customer service is absolutely amazing !
I'm sure this is a wonderful app and the promise is enticing. I will warn you about this. If you do NOT have a full-time web developer, forget this app. This app requires you to modify your basic Shopify store code. (Yes, I realize that's unbelievable, but it's true.) You sure as heck better know what you are doing if you're going to modify the code.
That means...who is responsible for the app - for your store breaking down? Shopify? - NOPE - You modified THEIR code. BOLD? Maybe - unless they can convince you that YOU are the problem. YOU? - Yep - That's where the ultimate responsibility resides.
That's why I say, unless you have a full-time Shopify-certified web developer, you'd better think twice about buying this add-on. It took me 24 hours to realize my mistake.
Guri helped me solve a tech problem that this non tech lady so desperately needed help with! Thanks Guri and crew!
So easy to work with! This is our third product with BOLD. Love them. Thanks Jade for your help getting us up and started so quickly with the latest addition.
Hello there! We love hearing that you're enjoying multiple of our apps, thanks so much for the love!
Jade is awesome at what he does - we're glad to hear he was able to get the app installed and help you getting set up! Please let us know if we can help you with anything else. :-)
Looks like a great app. I just had the bold team install it and Marty did an excellent job (I tried to install it but had some errors) he got it done in less than an hour from when I messaged them. Great team!
The bold team is just awsome, they helped me with my site when i was having trouble with the coding. They did everything for free that helped so much, now i can concentrate on making sales....
The staff was attentive, knowledgeable, sincere and my website was up and running in no time! They were very clear with directions, understanding of my time frame and genuinely enjoyable to work with! Chris was my primary contact, and definitely knocked it out of the park! I was highly impressed and look forward to working with the company!