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I haven't used the app yet (still playing around and building my site), but I can say that the team behind it is absolutely genius. Super friendly, fast, and precise when answering your questions. So far, love it.
Thanks for your review! We're always here to help should anything come up along the way. We look forward to helping you grow your business and reach in the new year with Conjured Referrals!
I definitely recommend this app. I really loved the option of customizing the referral page design. Above all the customer service team is very responsive and would repeat the work several times until you are satisfied.
Thank you Char, for the wonderful customer service!
Hello, thanks so much for your 5-star review! We're thrilled to hear that you're enjoying the customizable referral page design of our Conjured Referrals App, and that you've had such a positive experience with our customer service team. It's great to know that you felt satisfied with the work and commendations to Char for doing a wonderful job. Your feedback is crucial to us as we strive to provide the best service possible. We hope you continue to find value in our app.
Best wishes,
The Shop Circle Team
Amazing app, was super easy to install and integrate. Customer service is real fast and the team is very helpful. Can't recommend enough!
Hi there,
Wow, your kind words made our day! We're thrilled that you found the app to your liking, particularly noting its ease of installation and integration.
Our team prides itself on providing effective and timely customer service, and we're glad to hear you experienced that first hand. It’s our aim to make the use of Conjured Referrals as simple and effective for our users as possible.
Thank you immensely for recommending us. Your generous feedback serves as a great motivation for us to strive for even better service and solutions.
We're here to help if you need anything else.
Best regards,
The Shop Circle Team
I used Conjured to help my store acquire new customers without having to run FB or Google ads. The app is absolutely fantastic and very user friendly. Most importantly, though, the team behind the app offers free customization builds/updates which is highly unique and helpful for me. The customer service reps are very quick to respond and make requested customizations to your store. I can't thank Conjured enough for helping my store grow and helping me get all set up. Thank you!
Thanks for trying Conjured Referrals! Here's to running a successful referral program and boosting sales in 2021! Let us know if we can be of help along the way.
Great app and a really helpful team if you're stuck. Responds to emails super quickly with all the answers.
Thank you so much for your nice review and for choosing us! It's our pleasure to hear that you found our app very useful and that our amazing Support Team hit the mark for you.
All the best,
Customer Success Team | Shop Circle
Just installed app yesterday. Char immediately reached out and offered any assistance. Today, she actually completed a visual customization change. Really impressed with her willingness to make the app suit my needs. I would highly recommend trying out this app!
Thank you for sharing your experience with us. We're delighted to hear that Char's proactive and supportive approach has made your journey with our Conjured Referrals app a pleasant one. Hearing that you would highly recommend the app is the highest praise we could hope for! Your feedback motivates us to put our best foot forward. Do keep connecting with us for any future needs or queries.
Best Regards,
The Shop Circle Team
The customer assistance is amazing! They respond quickly and efficiently, they find solutions and make sure everything is working up to your expectations.
What a nice review!!😊 It's awesome to hear that you found our product useful and it was our pleasure to serve you quickly and efficiently! Your kind words motivate us to keep giving our best.
All the best,
Customer Success Team I Shop Circle
I have installed the app for several days, and I have sent emails to your mailbox, but I can't get your response. Why doesn't your app have a customer service window from time to time? I'm really disappointed with your app. Please contact me quickly, which has completely delayed my work for a long time
Hi there,
I'm sorry for any inconvenience you have experienced. I have reviewed your support correspondence and it appears we have replied to all of your requests to the best of our ability and within 24 hours. We are a US based company that operates support during US business hours and does not offer Chinese / Mandarin language support but we have done our best using google translate to understand and answer your questions. If you or someone on your team speaks english we would be happy to schedule a call to assist you with any issues you may be having. You can reach us at support@conjured.co. Thanks.
'I'm not sure how this app is, 'Or even how it works. 'There were so many mis-communication on all levels. 'The app developer did not get back with me in a timely manner. 'I reached out to Shopify to see if someone over there could help me. 'But I was told that they would reach out to the developer so they could assist me. 'That is when I got a consistent response. 'I told the developer through email, exactly what I wanted but instead they kept asking me the same questions but just in a different way. 'The app is very confusing, also I asked the developer if they could enter the code into the theme store for me and from there it was just bk and fourth questions and as an end result Ii was given a link to read instructions when the app clearly says that they would be happy to install it for it's customers. 'Good luck to everyone else....
Hi Johnny,
I am sorry you've had a negative experience with our app. We pride ourselves on providing high quality customer support - we are a US based company with standard office hours, and we did reply to your email within 4 hours of receiving it. We offered to help fulfill all your requests (implementation of a pop-up and updating the Facebook share content), however we never received any response back about how you wanted it to look, or what content you wanted us to use for the Facebook share. We would be more than happy to help you with both those customizations (free of charge, like we do for all our customers), however we do need that additional information to proceed. Please feel free to reach out if you'd still like our assistance.
This is a wonderful app for handling a referral program. The team is outstanding and will help customize the program to your business needs. I could not recommend them enough!
Hi there,
We're thrilled to read your review! It's wonderful to hear that our app is useful for your referral program and that our team was able to assist in customizing it to meet your business needs. Your recommendation is greatly appreciated.
Your feedback is of great importance to us and we will continue to strive to provide you with the best service possible.
Thanks again from the Shop Circle team!