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Integration with Klaviyo was a little confusing at the start and not well explained, but Derek was very helpful over a call and explained everything much more clearly to us and made sure everything was running smoothly.
Hey there, adding a short note here to let you know we hear you. I agree, the Klaviyo integration can get tricky at times. But that's what our team is here for: help you out and make things easy. We are also revisiting our documentation on Klaviyo to see what can be improved. I will reach out separately to schedule a call.
Hope to hear from you. — Derek.
Easy to install and had hiccups along the way. JC helped out and everything is good to go. Looking forward in seating results
Thanks for the review! We will work even harder to earn that 5th star. Have a wonderful day! - JC
A good app that is easy to set up.
The Referralcandy support-team is great! JC was very helpful and nice.
You're welcome! If you have any concerns, just let us know. - JC
Jon was able to help we start and stop my campaign easily. The customization is a little hard to navigate but overall it gets the job done.
Stats are not very complete and it is hard to follow your perfs. But the support is super reactive. Katherine was really helpful ! I wanted to make some changes on the app and she helped me a lot ! Thanks !
We appreciate and value your feedback! If you have any concerns, just let us know. - Katherine
While there are some issues (the discount code sent to the recipient is not unique and can be copied and leaked), this app does what it needs to do. A big thanks to Mardie for taking the time to teach me how to use it! If you're looking for help, talk to Mardie, who is the bomb.com!
I think the app is great if you want an easy way to engage your customers to recommend you to friends& Family.
However, we had some problems to translate everything to German and adapt the design.
For this issue, Derek from the customer service was a great help
Developer helped me a lot with setting up. lots of functions as well. nice respond time, thanks for the help
Thank you for your review. We'll do our best to earn that fifth star! - Tomas K.
I'm in the process of setting it up, Derek from the CS team was helpful with the issues I was having
Glad Derek was able to help. We'll work even harder to earn that 5th star! -- Jaime R.
Great App!!
Customer Support has been awesome, Benz has guided us to get things right when needed.
Thank you!!