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Great customer service from Val. Just started with the app and looking forward to seeing how it improves sales!
Thanks so much! Glad I could help. — Val
Benz Jalali was great, happy with customer service. Only annoying thing Shopify doesnt let you do with this app is have multiple referral discount coupons at once if you're the referrer/advocate.
Karen has been an awesome rep. She is very responsive and helpful. My only complaint with RC is that the only payment option is paypal. That is very limiting for a lot of customers. Please add more payment options!
We have taken up a free trial for this app. The support person Lorraine is really good and supportive. All our queries were well understood and replied well in time. We are satisfied with the app and the services.
Thanks & Regards
Satopradhan Vision team
Derek was suuuuuuper helpful in getting us all setup and running smoothly. The app is pretty effortless, and offers a branded seamless referral program.
JC was very helpful today, clearly explaining all the features of the app. The app itself haven't tested properly yet
Thanks for the review! Just let me know if you need assistance! - jC
Really appreciated Jon's help just now in making sure my account was functional. Quick responses and definitive advice makes troubleshooting MUCH easier (and isn't always the standard with Shopify apps).
We had some issues with a person referring themself, but after talking with Tippy we were able to resolve the issue. Still unsure if this app is right for us, but customer service is good.
Good app for existing customers. Not for bigger affiliate program thought. It is really basic and work great to test the market at a small scall. For cutomer referral only.
Just installed ReferralCandy. Pretty easy so far and the customer support chat feature is amazing. Derek was so helpful and tried his best to provide as many resources as he could find. Only critique is that there is limited customization ability (e.g., I can't change the color of the font) but that is outside of Derek's control. 5 stars to customer support, 4 stars for customization capabilities.