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Tippy was incredible! I've honestly never gotten better customer service. Someone give that man a raise! Cannot wait to get started with my program!
Fantastic customer service, were very helpful in making sure my campaign was set up correctly. They even went to the effort of calling me and running me through the steps I didn't understand! The best customisation I've seen for a referral app which was important for me as It reflects my store and brand.I would recommend this service to anyone if they want a great way of boosting their sales!
Derek did a really great job of helping me catch up on the relationship between this app and my company. He was very kind and helpful on the phone and provided me all the resources I needed.
I love this application and the customer service is incredibly good... Thank you Tomas for all your help.
Thank you for five stars! Reach out any time! - Tom
It's a great app for the price, if you're looking for a basic referral program. It's reasonably easy to set up, but with a flew glitches (like when you save edited text, the page always freezes so you have to refresh each time!). The service from Derek was great! Super friendly and responsive.
Amazing app with incredible chat support. All the support personnel was very helpful in resolving the queries. Thank you guys!
Thanks so much! Glad I could help. — Katherine
Prompt customer service will help you through any issues you may encounter. Hadn't really promoted my referral campaign much but I'm seeing results as my store gains new customers.
We required a unique integration with Referral Candy & ReCharge so the setup was quite challenging but Derek was an amazing help! Not only did he reply to emails almost instantly, he suggested strategic workarounds and improvements to implement on our app and I could not have been more happier than to work with him. He made our complex integration a seamless experience and even took it upon himself to work with the ReCharge customer service team to smooth out any issues that occurred - Highly recommend Referral Candy for their amazing customer service!
Amazing company providing wonderful referral service. They also have the best customer service ever! Keep it up, Tomas!
I've been using the app for about a week now and so far every things been good! The customer service is great - thanks Derek :)