Referral Candy & Affiliate

Excellet support. I was having a hard time figuring our how it all works and support was there to guide me.

Excellent customer service (Jelson), prompt responses with thorough solutions. Some improvements can be made with the automation of the program such as having an automated notification when the review period for a referral is about to end. This would make it less likely for us to miss any returns made.

I'm in my 1st-day trial which is going well with the support of Derek, there is a lot to be discovered, The only issue I noticed it does not import customers right away from your store you need to add them manually if u don't use Mailchimp but what I liked is the instant support, as well as the content, is fully customized to you which is I couldn't find it in other apps. Of course, the 30-days trial is also what gets me into this app. I hope the result will be stunning so I continue using Candy but let's wait and see.

La aplicación cumple con lo estipulado, sin embargo tiene sus limitaciones. Las traducciones al español deben realizarse manualmente. Sería la mejor app de referido si pudiera tener opciones como dar un descuento o dinero x a la persona que refiere a un amigo en la primera compra que dicho amigo realice y luego ofrecer otro tipo de descuento o dinero por las siguientes compras que realice el amigo referido. Ejemplo: 1ª compra 10% y desde la segunda compra en adelante 5%. El precio de la app es aceptable en comparación con otras app, como smile, que te cobran segun las caracteristicas del programa que quieras usar. ReferralCandy ofrece todas estas características a un precio único y asequible. El servicio posventa es excelente y Raul a estado muy pendiente a mis necesidades. Gracias por todo.

Still learning as only just integrated with Klaviyo, but it integrated easily. Support from Jon was quick and helpful.

Katherine with support is awesome! She was super helpful, as the app itself is not very intuitive to set up. But we'll see how it goes once it's activated!

Only just started using this but seems simple and easy. Had a few questions + Dwight in customer service was extremely friendly and helpful (only 4 stars as haven't had much chance to test it out yet)

Derek was awesome in helping explain the app. We will most likely install but as we grow there are some limitations that will make it obsolete and cumbersome for us.

I can't believe how easy that is! Great back-end. Didn't have to customise much. Shame it can't target existing customer base (hence 4 stars).