Referral Candy & Affiliate

Referral Candy & Affiliate

Recenze (2 144)

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 89 % hodnocení s 5 hvězdami
  • 9 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
25. březen 2024

Katherine worked diligently with me to solve several major issues. Referral Candy is absolutely wonderful. It does have many layers and sometimes may not be a genuine "out of the box" solution. But their customer support is always eager to help. I was frustrated several times but Katherine always kept me informed every step and I am grateful for her help as I was tempted to leave the platform several times. Glad I stayed as it really is a solid experience.

Thermacell Repellents
Spojené státy
Doba používání aplikace: Téměř 2 roky
Vývojář ReferralCandy odpověděl 27. březen 2024

Thank you so much for your kind words! It was truly my pleasure assisting you in resolving those issues. I'm thrilled to hear that despite the challenges you faced, you found Referral Candy to be a wonderful platform overall. :)
- Katherine

13. březen 2024

Worked with Innah on getting our shopify store reconnected to our referral candy account and she was always following up and reached out to their engineers and got an answer for us almost immediately. This team is amazing and they will follow up with you to make sure you have a solution in place before moving on. Amazing! Thank you Innah!

Farm Field Table
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář ReferralCandy odpověděl 15. březen 2024

That's wonderful feedback! We're committed to ensuring your satisfaction, so if you need any further assistance, feel free to reach out. Thank you!
- Innah

15. říjen 2024

Outstanding customer service

Tetsuo
Španělsko
Doba používání aplikace: 19 dny
Vývojář ReferralCandy odpověděl 21. říjen 2024

You were a delight to talk to as well. Thank you so much for this feedback. :)
- Jessa

21. srpen 2024

Irene is super helpful !!! Thank you

MOTH
Spojené království
Doba používání aplikace: Více než 2 roky
Vývojář ReferralCandy odpověděl 30. srpen 2024

You are awesome! Thanks for writing a review. :)
- Irene

17. duben 2024

Katherine helped me for an hour or so until everything was ready.

I've been into marketing for almost 8 years and had to deal with a lot of customers service people. She is without a doubt the best one i've ever spoken to.

She is someone every company should hold tight to and tbh, i'd give her a pay raise.

A person like her will make any company more money, and her goal is big. It's to assist people who are using the app, if people talk to Katherine you will end up using said app.

11/10 rating. Thanks again.

FashionScape
Island
Doba používání aplikace: Asi měsícem
Vývojář ReferralCandy odpověděl 19. duben 2024

Thank you so much for your fantastic feedback! Our goal is always to ensure that every interaction with our support team leaves you feeling satisfied and supported. If you ever need further assistance or have more feedback to share, please don't hesitate to reach out. We're here to help and are grateful for customers like you!
-Katherine

1. srpen 2024

Support Experience Rating with Irene: 10/10

I am extremely satisfied with my support experience. The response time was extremely quick and my problem was resolved efficiently and competently. The staff were friendly, professional and committed. Communication was clear and understandable, and I felt well looked after throughout. My concern was resolved completely and sustainably, leaving no unanswered questions. I would recommend this support at any time.

FetchNature
Německo
Doba používání aplikace: 21 dny
Vývojář ReferralCandy odpověděl 21. srpen 2024

Thank you so much for your wonderful review! Your kind words about our responsiveness, professionalism, and clear communication mean a lot to us. :)
- Irene

10. prosinec 2024

Absolutely top quality service.

AUSTMOTO GIVEAWAYS
Austrálie
Doba používání aplikace: Asi 4 hodinami
Vývojář ReferralCandy odpověděl 12. prosinec 2024

Thank you so much! You are amazing!
- Roj

27. březen 2024

Had a really great customer experience with Jessa. She was really prompt with her responses as well as help me solve my issue very quicky. Super impressed!

The Butcher Shoppe
Kanada
Doba používání aplikace: Téměř 3 roky
Vývojář ReferralCandy odpověděl 29. březen 2024

Thanks for this amazing feedback! I'm glad to have assisted you with your concerns. Let us know anytime you need help. :)
- Jessa

9. květen 2024

Irene was incredibly helpful and patiently worked with me to set up our first campaign. We encountered a bug, but we quickly found a solution. I highly recommend her.

Maline Bodywear
Francie
Doba používání aplikace: 6 měsíci
Vývojář ReferralCandy odpověděl 13. květen 2024

You are so awesome! Thank you so much for this review. We're excited to see great results on your referral campaign. :)
- Irene

19. srpen 2024

I really think they have a great support sytem. You don't need to wait long to get a personal contact to talk to. You can ask any question and they will help you surely. 10/10 reccomend.

dais
Německo
Doba používání aplikace: 7 dny
Vývojář ReferralCandy odpověděl 21. srpen 2024

This is such an awesome review! Thank you so much. We really appreciate it. :)
- Irene