Referral Candy & Affiliate
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Recenze (2 141)
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Podle hodnocení
Outstanding customer service
You were a delight to talk to as well. Thank you so much for this feedback. :)
- Jessa
Irene is super helpful !!! Thank you
You are awesome! Thanks for writing a review. :)
- Irene
I really think they have a great support sytem. You don't need to wait long to get a personal contact to talk to. You can ask any question and they will help you surely. 10/10 reccomend.
This is such an awesome review! Thank you so much. We really appreciate it. :)
- Irene
Support Experience Rating with Irene: 10/10
I am extremely satisfied with my support experience. The response time was extremely quick and my problem was resolved efficiently and competently. The staff were friendly, professional and committed. Communication was clear and understandable, and I felt well looked after throughout. My concern was resolved completely and sustainably, leaving no unanswered questions. I would recommend this support at any time.
Thank you so much for your wonderful review! Your kind words about our responsiveness, professionalism, and clear communication mean a lot to us. :)
- Irene
Absolutely top quality service.
Thank you so much! You are amazing!
- Roj
Katherine helped me for an hour or so until everything was ready.
I've been into marketing for almost 8 years and had to deal with a lot of customers service people. She is without a doubt the best one i've ever spoken to.
She is someone every company should hold tight to and tbh, i'd give her a pay raise.
A person like her will make any company more money, and her goal is big. It's to assist people who are using the app, if people talk to Katherine you will end up using said app.
11/10 rating. Thanks again.
Thank you so much for your fantastic feedback! Our goal is always to ensure that every interaction with our support team leaves you feeling satisfied and supported. If you ever need further assistance or have more feedback to share, please don't hesitate to reach out. We're here to help and are grateful for customers like you!
-Katherine
Irene was very helpful with any queries I had! Resolved them all for me very quickly
My pleasure to have assisted you. Please feel free to reach out anytime you need help.
- Irene
Irene was incredibly helpful and patiently worked with me to set up our first campaign. We encountered a bug, but we quickly found a solution. I highly recommend her.
You are so awesome! Thank you so much for this review. We're excited to see great results on your referral campaign. :)
- Irene
Had a really great customer experience with Jessa. She was really prompt with her responses as well as help me solve my issue very quicky. Super impressed!
Thanks for this amazing feedback! I'm glad to have assisted you with your concerns. Let us know anytime you need help. :)
- Jessa
I had a very small issue while setting up the domains for our emails that will be sent to our customers (it was about the account's password not being set up correctly), during the entire process i was assisted by Innah who helped and guided me through this process, always being very attentive and answering quickly, this review is not much about the services since we installed the app today and still have to review how useful it might be but instead about the assistance provided by ReferralCandy's customer service support, which we at TicoTopia are more than happy to have, we truly hope that all of our future interactions will be as smooth and satisfactory as it was with Innah, thank you!
Thank you so much for sharing your experience. Excellent customer service can truly make a difference. I'm glad to hear that you're off to a positive start with ReferralCandy, and I hope that your future interactions continue to be smooth and satisfactory. If you have any further questions or need assistance, feel free to reach out anytime. :)
- Innah