Referral Candy & Affiliate , Počet recenzí: 2 132
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When I had issue figuring out how to send the link to past customers Katherine helped out by providing the necessary articles. Then she gave helpful feedback on my campaign and how to make it better. Going above and beyond the help you ask for makes this a great company to partner with... and the app is pretty good too.
This is such an amazing feedback for me and our app. Thank you so much! I really appreciate it.
- Katherine
So far, I've had a great experience with Referral Candy. It was easy to set up and the platform has helped my customers to spread the word about our brand. These referrals have led to thousands of dollars in additional revenue at a minimal acquisition cost.
Customer service has been helpful when needed. Jon was very quick to respond to a question I had and he actually followed up to ensure that everything was still find a few days after the fact!
For the right business, Referral Candy can be a game changer.
Thank you so much for this amazing feedback! We are so happy to know that our services have been a great addition to your business. We look forward to seeing a better performance from your campaign in the future. :)
- Jon
Referral Candy is very sophisticated, yet very easy to set up and use it. Also, Lorraine was very helpful from the support side.
We also had the please of being assisted by Jessa, who was very responsive and quick to find a solution to our needs. Great support!
Thank you for writing this amazing review! We're just here anytime you need our help. :)
- Lorraine and Jessa
Thank you so much Jon! I had a very productive conversation with you about the Referral Candy integration in Klaviyo. The customer service is highly recommended :)
You are most welcome, and thanks as well for giving such a nice feedback on our services. :)
- Jon
I'm in the process of setting up my first campaign with Referral Candy. Currently, some of the issues I've had will be solved with some planned updates they will be doing (right now, only one campaign can be active, and other non-active campaigns can't be edited while the campaign is active). Once this is solved, that will help. I chatted with Jon, and he was very helpful in providing direction for a "workaround" as well as alternative ways that I can solve the hiccups in the campaign set up. Thank you Jon.
Thank you so much for this helpful feedback. We have also raised your concern with our product team. Please do let us know if you need anything else and we will be glad to assist you. :)
- Jon
Lorraine was a great help and answered all the questions that I had. : )
It was my pleasure assisting you with your concerns. Please feel free to reach out anytime you need help.
- Lorraine
Jon was super helpful with the setup of our referral campaign. He had great patience and answered all our questions.
Thanks as well for your patience and it was a pleasure helping you out.
- Jon
Had a great Experience with the assistance of Cris & Lariza.
Thank you so much again for writing this review. We're so glad to have assisted you with your concerns. As always, feel free to reach out anytime you need assistance with your referral campaign.
- Cris and Lariza
Katherine has been super helpful and responsive! Very grateful to have had her help which made the overall experience much better.
We're always here to help our merchants. I'm so glad that I was able to help you out today.
- Karen
We are new to using the app so this is a review for support... Absolutely the best support of any app I've used! JC was super responsive and helpful in resolving a problem we had and followed up to make sure things were working and if we needed any further help. Thanks for all the help JC! I definitely recommend giving Referral Candy a try.