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Derek at Referral Candy has been incredible helpful in helping us set up our referral scheme and answer some FAQ's - I couldn't of asked for better customer service!
This is a fantastic app for referrals that has almost everything you need. More importantly, the support I received from JC has been awesome, timely, and greatly needed. I wouldn't hesitate to recommend this app. One tiny feature that could be added to make the best integrated app would be rewards for certain actions by customers: sharing on social media, following an insta page, etc
I appreciate this feedback so much. Thank you for your time today and looking forward to seeing great results form your campaign. :)
- Jc
Mr Derek provided the best support so far, Glad to find a good referral program. All the best! Good service.
The App runs great and gives good reporting and follow up options. There are some slight tweaks that would needed but nothing that should reduce my star review. Customer service has also responded quickly and taken care of all my needs quickly as well.
Easy to work with the team. They are quick and responsive to your needs.
Benz Jalali was very helpful. Accomplished my requests candidly and sorted out my issue. Great Customer service.
I used this app and the first month we had a sale. Derek from customer service helped me to set it during a zoom meeting so it is more noticeable and hopefully we will have many more referrals! He was very helpful!!!
I've certainly had some frustrations with Referral Candy over the years, but I will say I think they are continuing to improve and have great customer service. Tomas helped me figure out a big issue with customizing my referral theme and was a huge help. I like that it's easy to get in touch with someone whenever I have a problem.
I really appreciate your great support, especially to Benz. I have asked several questions and the response as really quick and the explanation was very clear.
The app is great. It really helps us to boost revenue. Support from Lorraine was fantastic we set up a full referral programme how we wanted.
Thanks for your kind review! I'll be sure to let Lorraine know! -Darren F.