Referral Candy & Affiliate

5 Stars specifically for Tippy's customer service. He was un-relenting to help us with some wonkyness in re-activating a Shopify experience. Thanks Tippy!

So far so good! Tom was very helpful getting me set up in the way I needed. Thanks! Look forward to starting to generate sales.

Our store is a bit more complex (due to our backend) when it comes to coupons. That said, the functionality of Referral Candy is working for us.

What's more, is Derek's excellent customer service. He's been very helpful throughout (we need more than what I would imagine the regular buy/sell website would) and is so responsive. I've really appreciated all his help throughout the process of getting our program up & running.

Although I am just getting started with Referral Candy, the support team and especially Derek has been extremely patient and helpful. Derek walked me through the entire process carefully and I very much appreciated that. Thank you!

Their customer service is great! Tippy patiently walked me through all of the steps to fully optimize the app for our store. I would give Tippy 10 stars if I could.

i haven't used the app yet, but the customer service & developer team are amazing! Super quick to respond

Support was more interested in getting me to write a review than solving my issues. Sending the standard request about 4 times while I still had many questions.

Now while I didn't leave a review for the 4 times mentioning I would like the app WORKING first, they don't seem to respond for days on end and skip over questions that are in an email, very annoying

UPDATE:
Issues solved

I just spoke with Karen in Customer Service and she is very helpful! The app is easy to use and definitely beneficial.

Tippy was absolutely wonderful and fantastic... and kind and compassionate. I needed to quickly set things up and was walked through in a very clear and reassuring way. I am excited to start using the app, Tippy made all kinds of potential uses clear to me that I didn't know we could use.

It's really good service! I had a problem and went to ask them very late. Got back to me quickly and have been helping me with my problem. I think they are 24 hour customer service.