Referral Candy & Affiliate

Referral Candy & Affiliate

Değerlendirmeler (2.178)

Toplam puan
4,9
Puan düzeyi başına sayılar
  • Puanların %89 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %9 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 1 yıldıza sahip
19 Mart 2019

Their customer service is great! Tippy patiently walked me through all of the steps to fully optimize the app for our store. I would give Tippy 10 stars if I could.

LUMIONskin
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 ay
22 Temmuz 2016

Very helpful customer service, they always reply quickly, and help with everything possible. Thanks Adam

Storesheets
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 ay
12 Mayıs 2021

i haven't used the app yet, but the customer service & developer team are amazing! Super quick to respond

Homemade Dubai
Birleşik Arap Emirlikleri
Uygulamayı kullanma süresi:8 ay
ReferralCandy yanıt 13 Mayıs 2021

Thanks so much for the review! I'll pass on your kind words to our entire team. -- Bryan B.

29 Mayıs 2023 tarihinde düzenlendi

Support was more interested in getting me to write a review than solving my issues. Sending the standard request about 4 times while I still had many questions.

Now while I didn't leave a review for the 4 times mentioning I would like the app WORKING first, they don't seem to respond for days on end and skip over questions that are in an email, very annoying

UPDATE:
Issues solved

Sybotanica
Hollanda
Uygulamayı kullanma süresi:8 ay
ReferralCandy yanıt 6 Nisan 2023

Thank you for the feedback. We understand how these requests could get annoying at times. Our engineers are already looking into your most recent concern and a Customer Success Manager will get in touch with you to ensure your that our app is working for you,

28 Nisan 2017

Great integration with Shopify. Customer service (John D) was very helpful in answering all of my questions. He stayed on with me until everything was resolved and even suggested how I can get back in touch with him if anything else came up. Great job!

Fusar
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 ay
8 Ocak 2019

I just spoke with Karen in Customer Service and she is very helpful! The app is easy to use and definitely beneficial.

DAWN LEVY
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 ay
20 Mart 2020

Tippy was absolutely wonderful and fantastic... and kind and compassionate. I needed to quickly set things up and was walked through in a very clear and reassuring way. I am excited to start using the app, Tippy made all kinds of potential uses clear to me that I didn't know we could use.

Black Oak Coffee Roasters
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 ay
23 Eylül 2016

Super support from Karen today. She helped me get through the last hurdles before going live. I am excited to get things rolling. Thanks again, Karen!

Bully Style
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 ay
30 Kasım 2022

It's really good service! I had a problem and went to ask them very late. Got back to me quickly and have been helping me with my problem. I think they are 24 hour customer service.

LUSH & DEW
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 ay
ReferralCandy yanıt 6 Aralık 2022

Helping out our clients is what we do best. ;) Thanks for this review and feel free to reach out anytime you need help.
-Benz

27 Ekim 2021

Dwight has been very helpful and answered all my questions patiently. Also, quick response from all chat team members.

Vibe
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:8 ay
ReferralCandy yanıt 27 Ekim 2021

Thank you for five stars! Reach out any time! - Dwight