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I have had an amazing experience while having an account setup with Referal Candy. I was in contact with Tippy and he even stayed over hours in order to help me out to complete our referral campaign! He was very patient and helpfull and for sure there is no doubt that we are in GOOD HANDS!
Easy to work with the team. They are quick and responsive to your needs.
Hopped on a call with Derek few days after installing the app and he was able to answer my questions & walk through my settings to ensure I did it right. This app went above & beyond!
Support in setting up this App was second to none. The lovely Karen took time with dealing with my barrage of questions above and beyond what's standard or expected. It's refreshing to have support staff which treat you as a person and genuinely seem to want to help. Keep up the good work KAREN
The app works great. But, what is even more important in these cases, our experience with the customer service was excellent. Jon has managed to find the solution without ever losing patience!
We're just getting started with this app, but already seeing a meaningful impact and daily uptick in referrals. The support team— Jon & Cris— were incredibly helpful in getting our program up and running. I can't wait to see what comes of it for our brand!
We are glad we were able to help out! Let us know if you have further questions! - Jon+Cris
I had an excellent customer service experience with Benz, who helped me with a workaround relating to email automations. Thank you, Benz!
Nice App....love it !!
And the Support is amazing!
Derek helped me a lot.
I think that will work and the app is amazing!
Tippy provided extended and outstanding customer service in helping us get set up. He was thorough and helpful, exceeding all expectations in making things work. I would recommend you at least trying this service out for a month to see if it is a good fit for your company. You won't be dissatisfied with their customer service in the very least.
We've had referral candy running for a few weeks now and have already had our first sale. Karen from their team was awesome in helping us get set up!