Referral Candy & Affiliate
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The support at Referral Candy was helpful and friendly! :)
Great customer service and product! Thank You, Mardie for setting up the account and resolving my upload issue.
We began using Referral Candy and so far are happy with the app. Set up is pretty simple and I find the UI to be intuitive and easy. We haven't seen a huge impact to sales yet, but we've just soft launched, so am hopeful this will pick up once we begin promotion in earnest. Just want to say that where Referral Candy team has shined the most for me is with customer service. Benz in particular has been a HUGE help, and responded almost immediately to any and all inquires I've had regarding set-up and use of the app.
Tippy is AMAZING! He took all the time needed to make sure we were fully set up. He went beyond to show me how to customize the widgets. If you are on a fence about the functionality their customer service is top-notch. Try to get Tippy to help you.
Jon was super helpful when it came to setting up a duplicate account. We use Referral Candy on multiple sites and the support crew are always so helpful with my questions. Thanks guys!
Great customer support provided by Mardie. She was super patient and very responsive with the follow-up materials.
Thank you for the kind words! Just let us know if you need any help - Mardie
I've only been using this for a few days but have had plenty of questions which Jon and Derek have been helping me with. Really great team and I'm looking forward to using this platform in the months to come!
We haven't used it full-fledged yet but the chat support is awesome. Whenever we have a query they respond in no time, explains things thoroughly & patiently. I like it when they follow up on your request via email despite of answering it on chat.
This app is easy to use and does what it says. The support team is great and very helpful. Thanks Jessa and Jon for helping.
We're glad to have assisted you on your concerns. Please reach out anytime you need help, and thanks for writing a review. :)
- Jessa and Jon
Good app, easy to use, and if you encounter issues, the staff is more than happy to help out ! Adam (from Customer Service) was very helpful, answered quickly and clearly and helped us overcome every obstacle in no time !