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When the setting was not right, customer service contacted us to let us know to correct the settings. Quick response on email. I am delighted to use this app.
Thank you for the review!
customer service was extremely responsive and personable. He helped setup our first campaign step by step !
Customer supports is very helpful, Dwight explains everything to me and he is very patient. Great App to use~
Derek was very helpful making my referral program working! Looking forward in using this program more to boost my referral sales!
This integrations is great at creating referral campaigns for existing customers and being able to give an incentive to the referring party. We used this and it was good for UGC and influencer marketing.
Thank you so much for this feedback and we are so happy to hear our services fit your needs. :)
Had some trouble getting this app going at the start. Cris went out of his way to help get this set up. He was very responsive and consistently helpful for the full week when we were setting this app. The app is great as well - lot of room for customisation
Thank you so much for the review. Please do not hesitate to reach out to us anytime you need help. - Cris
It took some time and research to get oriented with the platform, but once you are there it is pretty straight forward. I was nervous at first, since this is our first referral program and we already have thousands of customers. Got great help from JC at Referral Candy, who assisted with setup to make sure I was comfortable before launching our first campaign. Very excited about RC :)
Thank you for the review! Reach out to us any time you need assistance! - JC
Fast and attentive response from their customer care team. Cris was great! :) His instructions helped me make the update I was looking for.
Thanks for the review! Reach out again any time you need assistance!
Just signed up for this app. Customer service was awesome- the next available timeslot was next week but Derek Benito made time for us this week so we could launch our campaign ASAP. Thanks again so much Derek!
Super glad to hear. I'll pass the kudos to Derek. Thanks! -Bryan B.
I've been using this app for some time now and it's been a great product for my business. Customer service is great too, I recently had a matter that Tomas helped me with and he made it such a pleasure, informing me along the way until it was resolved. Thank you