Referral Candy & Affiliate
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Great app. Easy to set up and super responsive customer support team. Not many apps have the support that responds in minutes. Karen was super helpful :)
UX can be improved in terms of functionality and ease of allowing customers to edit things without a developer. However, both Cris and JC were wonderful in assisting with any help that was needed and any questions we had. Customer Support was great and responsive.
Thanks for the feedback. Please let us know which part of settings you need a developer for and we will get back to you the soonest possible time to provide assistance. Thank you and looking forward to hearing from you soon.
I submitted a ticket with a question about set up of Referral Candy and received an immediate response including a very clear and easy to follow video. I had a couple trouble shooting questions which were all answered promptly by Cris, who successfully helped me resolve my questions. Great support.
We're happy to hear you're happy with our service! Let us know if you need help, we're here for you - Cris
JC from Referral Candy was super helpful and incredibly attentive, providing detailed and helpful feedback every step of the way. A+ for customer service!
So far so good but I'm not sure it's worth it for my micro store yet. Time will tell. Great customer service from JC!
Great app, great customer service, JC was very helpful answering all my questions, thank you for your patience!
Thanks so much! Glad I could help. — JC
Quick response from JC. Looking forward to completing the set up process. My question was answered in a timely manner. Much appreciated. Thanks JC!
We're also looking forward to seeing how you run your referral campaign to success! Thanks so much for this review as well.
- JC
Having a live chat with operators online all the time is great. DEREK was really helpful!
Tippy did an excellent job at customer service. I had some issues and had them resolved. We haven't gotten a referral yet through the app but hope to have one soon.
DWIGHT was really helpful in answering my questions when our team needed the support. We are new in using Referral Candy, and we are already liking it!