Referral Candy & Affiliate
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we are just getting started with referral Candy, so I am not sure how we like the functionality yet, but the support has been first rate. Derek was happy to get on a screen share with me to walk me through the basic setup and help us get it launched. very helpful and quick to respond.
The app can be tough to figure out, but the chat feature has been amazing! I worked with Katherine who answered each and every question I had; she was beyond helpful in getting everything sorted out.
Thanks for writing a review and we hear you. Our success manager, Katherine, sent a follow up message to address any concenrs you may still have. We look forward to speak with you again. :)
App is really easy to install and configure. Customer support is very responsive and quick. This app is a must have!
The app itself has some points of improvement, but I got excellent help from Referral candy's Tom. He really went all the way to find solutions to our problems and made sure we were happy in the end.
Response time was fast. Lorraine was very helpful! Different options were suggested and given which is critical when making a decision.
Thanks so much for the review! Feel free to reach out if you have other questions - Lorraine
Jon was super helpful and very quick to respond!
ReferralCandy is great for us, only thing missing is the possibility to customize the widget.
Easy to install and use without any development/integration work. Referral Candy does everything it says on the tin. The support was quick to respond and willing to assist where necessary.
I can highly recommend as referral provider with low to no barriers to entry and use.
Thanks for the review! Hit us up whenever you have questions! - Jelson
The app is pretty good, although can be a bit buggy. The customer service is wonderful, I spoke with Lorraine and she figured out the bugs I was dealing with
Great app, I had trouble customizing it but Tom Koetz from support helped me a lot. Wonderful experience
Great support from Jon. Very helpful and knowledgeable. Great app for building referrals. Easy to set-up and deploy.
Hoping to see enhancements that allow you to exclude or include specific products or collections to avoid exposing merchants to double dipping of discounts (25% promotion turns into a 40%+ promotion).