Referral Candy & Affiliate
Hız, kullanım kolaylığı ve satıcı değeri açısından Shopify'ın en yüksek kalite standartlarını karşılar
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Brilliant customer service from JC, he was proactive, responded to queries efficiently and I feel we will now get the best out of what Referral Candy has to offer. Many thanks JC!
Very easy and straightforward integration with our store's website, and Caye was being extremely helpful.
I appreciate the kind words! Thanks for leaving us a great review and write us any time! - Caye
Excellent customer service provided by Jon. We can't wait to get our affiliate and referral programs going!
Prompt customer service will help you through any issues you may encounter. Hadn't really promoted my referral campaign much but I'm seeing results as my store gains new customers.
Overcharged due to a customer having the order cancelled and then created again. Reached out to referral candy about this clearly being an identical customer and they responded back saying a refund couldn't be processed.
Hey there, thanks for bringing this up. What you described does seem problematic. Let me get with my team to see how we can get this sorted. Please standby, we will be reaching out soon!
**UPDATE**
Hi again, we completed our review of the concern you raised and found that a problem with how your store integrated with ReferralCandy caused the duplicates in question. We can help you correct this. I've sent you an email with more details and would love to get on call to get everything sorted. Meantime, a refund is on it's way. I apologize for the experience and hopefully you can give us another try. - Derek
We required a unique integration with Referral Candy & ReCharge so the setup was quite challenging but Derek was an amazing help! Not only did he reply to emails almost instantly, he suggested strategic workarounds and improvements to implement on our app and I could not have been more happier than to work with him. He made our complex integration a seamless experience and even took it upon himself to work with the ReCharge customer service team to smooth out any issues that occurred - Highly recommend Referral Candy for their amazing customer service!
This app help us to acquired many customers.
When we have little questions and inquiry it to supports, they give the response so quickly.
Thanks quickness and kindness my rep Dwight.
We're glad to hear you're happy with our app and the service! Reach out any time! - Dwight
Customer service was super helpful and responsive. They answered all my questions in a timely manner.
Thank you for the review! We will work even harder to earn that 5th star. - Bryan B.
So far I'm really like ReferralCandy, I just had a walkthrough call with Tippy who was extremely helpful and helped me figure out exactly how to set up the program for maximum results. The initial install was very easy and the customer support is incredible! Give Referral Candy a try!
Tippy was extremely helpful in walking me through the process. Referral Candy's customer service is top-shelf.