Referral Candy & Affiliate
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This app is great but is missing one thing, in my opinion, to be AWESOME. I wish Referral Candy would allow me to see the unique code that gets sent out to my customers. There have been times where customers would lose their email and require it to be sent out again. There is no option to send them another new one and void the old one or send them a copy of the code already sent to them.
Hats off to TIPPY who has been here for my business time after time with quick and efficient solutions! He deserves 5 stars alone.
it works! but it takes a little more than a month to pick up the momentum.
it's not cheap at all! but it's cheaper than affiliates.
Great customer service. Highly recommend and am excited to see how the platform performs over the next few months. Thanks Tippy!
Good: Simplicity. Just a couple of minutes and it's up and running. You never have to worry about payments or any of the tracking, all automatic.
Bad: it's difficult to customise to a way that feels like people are naturally interacting with your site. There is always this awkward layer of referral candy which can be off-putting for customers.
We used it for 10 months on 2 sites, to mediocre results. Our best brand ambassadors didn't like it, so we're stopping using it.
NB: this review is from 2019, about a previous version of ReferralCandy
Thank you for trying us out. We'd love to hear more about your experience. Many of our other customers are delighted with the amazing results they achieved. In terms of branding, many merchants like using our Simple Theme - that allows for customization that works well with most brands and across emails for many devices. We'd love to share it with you - please reach out and we'll be happy to help. - Jaime R.
Great customer service team at Referral Candy. Jon has been most helpful in helping me with my enquiries.
I appreciate your kind words. Thank you and write to us any time! - Jon D.
Tom was super helpful getting our integration set up, prompt on the email and good to deal with. Looking forward to using the app.
We selected Referral Candy for referral campaigns to empower customers to share our products and services with their network. Set up was effortless. After a few months of using it, we wanted to make changes to our program, which required us to contact Referral Candy for support. They have been extremely easy to work with and are responsive to our concerns. Would recommend this app to others.
Great service - Tom has been excellent in providing support and guidance in getting campaign up and running!
Benz is sooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo great！
Thank you for this review! Benz is sooooo thrilled so she was able to help. - Tom K.
Thank you so much to Cris for his support when we were face to a problem. I helped us a lot! Very good support service :)
We're always there to help! Feel free to let us know if you need further assistance! - Cris