Referral Candy & Affiliate
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Been trying it for the first time. There are some limitations to be improved, but overall, it does the job. Their support, however, blows my mind. Jon from ReferralCandy has been amazing!
very easy to install and great support from the team! The app works as expected and results are coming! Good job team
The customer service, Tom was very helpful. He explained things well and were very willing to help!
It is a good app, with good support. However, if you are a smaller store like mine is, then I would first recommend to get other marketing channels up and running, like SEO and ads, etc... Referrals are probably among last to sort out, because they are based on your existing traffic numbers and it has a monthly subscription so there is that to account for.
Hey there, I can see how the returns don't seem to justify the cost. I do think there is room to optimize the campaign with some expert help from our team of Success Managers.
If you don't mind giving us another shot, I'm happy to extend the free trial to 3 months to see how we can make this better the second time around. We'll be reaching out to you separately to schedule a call. Hope to hear from you. - Nickey
Easy to install and use without any development/integration work. Referral Candy does everything it says on the tin. The support was quick to respond and willing to assist where necessary.
I can highly recommend as referral provider with low to no barriers to entry and use.
Thanks for the review! Hit us up whenever you have questions! - Jelson
Amazing customer service! Derek helped me with the whole process and answered all my questions :) !
Technical issues with referral tracking but great Service from Tom, he helped us to resolve the issue.
Jon was able to help we start and stop my campaign easily. The customization is a little hard to navigate but overall it gets the job done.
Has lots of great tools. Recent update allowing it to work with Subscriptions was really key for us, so I'm glad they've added it.
Email templates are slick and look nice.
And Innah in customer service was very patient and thorough in helping us work through the integration.
I'm glad that our new features suit your business needs. Thank you for this awesome review. :)
- Innah
Tom was amazing in helping to troubleshoot my problems and I really appreciate his detailed explanations and initiative.