Referral Candy & Affiliate
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Amazing support from the team at Referral Candy. It does take a while to establish traffic flow (we are in month 4-5) but so far it has been very good!
Huge shoutout to Benz Jalali for the amazing and responsive support.
The App is very interesting, and it works well, it tracks the events well.
Against this, I would say that I would like the emails that it offers you to be translated directly so as not to have to spend so much time on it.
The customer service is great, fast and responsive.
They are very attentive and really look for a solution that suits your problem.
Special mention for JON, he was very kind, attentive and very very good at his job.
If I were his boss, I'd say he's a guy to watch out for.
Thank you for the review! I appreciate it! - Jon
Works great :) Have used this at my other company before Antonia Saint NY and liked for both. And Karen, the customer service rep was really helpful.
Great app, great customer support!
Just finished speaking to Referral Candy's Tippy and he was amazing! Super friendly and helpful.. Very happy with Referral Candy's customer service!
Great referral app with even better service! Tippy was able to help me navigate setting up an affiliate account, and getting onboarded with all of the basics (email / link copy, image assets, etc.). We needed some account-specific customization and he was always willing to jump on a quick call / screen share to provide support. Much appreciated!
App works well and most importantly the customer service is quick and helpful. At the end of the day if you yourself run your shop with customer service as it's core strength, you need your supplies (or pick your suppliers) that do likewise.
Kudos to Thomas!
Tippy was a huge help this morning!
We started in the chat window and he extended the invite to do a google hangout to make sure I was clicking all the right buttons throughout the tutorial - I found this very helpful. He did a scan of our campaign to make sure everything was polished.
Thank you Tippy!
5* so far. The customer support team are very quick to respond and are very helpful. I am going through the activation session now, fingers crossed everything goes smoothy.
Thank you for the review! Let us know if you need assistance!
This app is great and has helped us generate tons of sales.
The customer service is excellent is well. I worked with one of their agents named Tippy who was extremely helpful and responsive.