Refersion: Affiliate Marketing

So far so good. Set up was straight forward and thorough, and Andre logged into my Shopify and completed then double checked my setup jus to make sure. That's not common with other Shopify apps I have used.

Being this is my first week at a new job and having no clue on affiliate programs, I found the refersion was very attentive and helpful with all of my questions. Once reading through the FAQ I was able to navigate through the website with ease and get our program up and running within a day!

Very easy to set-up. I also love the Marketplace to find affiliates.

I'm having problem after problem since yesterday, first with the tracking, then the order amount wasn't correct, I tried figuring it out with both Emma and Erik but they just couldn't find why there was this problem and then stopped answering... I also want to say to the EU based shopify owners that the paypal payouts have been stopped by paypal for non US markets (I talked with paypal this morning on the phone and they told me) so I wrote again to Refersion to get some help with using Stripe instead and then again no reply and it's been the whole day...

have worked with a lot of apps and the customer service was terrible.

Emma was the consummate profession and very knowledgeable.

if for some reason she doesn't work out with your company, send her to me. She's hired!

This app gave me the capability to stop manually tracking my affiliate code orders and automate more of my business! Big thanks to Nick for giving me constant support through the live chat! Very helpful and professional.

Easy to set up, easy to use, quite useful! I strongly recommend it!

Onboarding was a snap. Thanks to Lisy for helping to get everything up and running. Already seeing results. Thanks!

Great service! I had a hard time finding the "cancel account" button other than an email in the contact section. This was really frustrating but I KNOW they care about service and the image they have because they called me to make sure everything was good as soon as I cancelled via the contact form and left a review sharing my frustration with not getting a instant confirmation of account cancellation via the email. Much appreciated! Thank you for great service!!

The app's UI is a bit outdated and confusing, not the most intuitive one. Contact form didn't work, but after contacting customer service via email I got a quick answer and very good customer service.