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Just started to use refersion and so far very happy with the app. Customer service is great, very quick and very helpful. Emma is a superstar :)
Many thanks to Oliver, the support manager!
A good system, but in my opinion there is not enough functionality to manage the conversion. For example, if a partial refund occurs. In this case, I had to seek help, and the system itself does not automatically take this into account.
Support was great, Layth helped us set up what we needed.
We use refersion on our wooden watch website http://www.wudapparel.com - its a very simple app, albeit a bit expensive, but very functional. Finding affiliates can be difficult for new brands but with enough outreach, it's very possible
Refersion has been a great app and partner to work with in the affiliate marketing space. If you are looking to ramp into affiliate programs this is a great way to do it, they are friendly, helpful and have a good network to work with. My biggest ask is that they continue to improve their attribution so I can more easily track conversions, its not bad, just a bit more manual than I would like.
This app works and looks great. I highly recommend it to any store who is looking for a professional affiliate tracking program.
So far, so good! Excited to see how things go!
shop.codaandcade.com
We have partnered with Refersion to assist us in running a successful affiliate program for a couple of years now. We have found their platform easy to navigate for both the brand and the affiliate. Their customer support team is attentive and available when there has been a need for assistance. We like that we have the ability to customize our program to run in a manner that best fits our brand's needs.
Refersion integrated painlessly into our Shopify store. We have lots of experience with affiliate marketing and networks, and this app has lots of easy-to-use features for defining commission levels, terms, and creatives. No set-up fee and the low minimum remove risk of the unknown (compared to high set-ups and monthly minimums of the big networks!). I also like the fact that the affiliate links will point to our domain instead of the affiliate network domain for redirect. Unknown still is the functionality of the marketplace channel that allows the merchant to recruit passively from the Refersion affiliate base. It also should be understood that unlike other affiliate networks, the merchant is responsible for the payout of commissions, although the ability to integrate with PayPal MassPay should make this an easy task (haven't done yet).
Emma was super helpful with our issue of needing to remove affiliates from our account and fixed our issue quickly.