Releasit COD Form & Upsells
Performans, tasarım ve entegrasyon için aradığımız en yüksek standartları karşılar. Yeni pencerede açılır daha fazla bilgi edinin.
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Muy bien, tienen muchas formas de configuración. Lo malo es que el formulario afecta en la carga de las paginas, ya que en estos días implementaron envíos a todo México y para ello agregaron los servicio de codigos postales de Amazon y eso si afecta en las cargas de las paginas, aproximadamente 1.6MB mas peso. Espero que puedan optimizar ese detalle.
Excelente experiencia con Angélica de Release It. Atención rápida, clara y muy profesional. Se tomó el tiempo de explicarme todo paso a paso y me ayudó a resolver mi caso sin complicaciones. Sin duda, un servicio al cliente de alto nivel. Totalmente recomendada.
This app automatically downgraded to the free plan when my store was frozen, yet I was still charged for the premium plan. On top of that, it displayed a message to my customers saying that the order limit had been reached without any notification to me.
Because of this issue, I lost around 50 orders in just 10 days without realizing there was a problem. Instead of hiding the button once the usage limit was reached, the app continued showing it on the storefront with a limit message, which negatively affected my sales.
This situation caused significant losses for my business and should not have happened.
Hello there,
I am Mehmed, tech support app lead for Releasit COD Forms and Upsells.
First of all, I am really sorry for the disruption this has caused.
I wanted to give a clearer picture on why we are transferring stores to free plan once they are closed : it is simply due to the fact we are trying to protect our customers from unnecessary spending. In case subscription would be staying active, it would trigger further charges for each passing month.
We have also developed a system where we can recover all the orders made through the form for the past 5 days after plan limit is reached.
Once again, I am truly sorry for the inconvenience, can you please reach out to us either through chat widget inside the application, or through email support@releasit.com so we can further discuss this matter.
Kind regards,
Mehmed
He tenido un problema llevaba dos días sin poder solucionarlo he contactado con la aplicación y me lo han solucionado en un minuto, estoy muy contento con esta aplicación la recomiendo 100 %
Esta aplicacion para mi es realmente genial ya que me permite configurar la forma de pago y poner ofertas de mis productos
“Excelente app para Shopify en México y todos lados. Funciona estable, es fácil de configurar y realmente mejora la conversión. El soporte es increíble: responden rápido y siempre con soluciones claras. Muy recomendada.” Todos me ayudaron muchísimo
Very disappointing experience with the Releasit COD Form & Upsells app. Even after subscribing to their **Unlimited plan ($69.99)**, the level of support we received was extremely poor.
We reported a serious issue where customers get stuck on the processing page and are not redirected to the thank you page. Because of this, customers think their order was not placed and they place the order again, which results in multiple orders being created.
Despite clearly explaining the problem, we did not receive any proper solution or helpful response from the support team. When a store is paying for the **Unlimited $69.99 plan**, we expect fast and professional support, but unfortunately that was not our experience.
This kind of issue directly affects business operations and customer trust. Very disappointing support experience.
Hello there.
I am Mehmed, tech support app lead for Releasit.
First of all, I am truly sorry for the inconvenience the issue has caused.
I understand how detrimental issues like this can be.
Can you please reach out to releasit@support.com and ask for Mehmed, I will personally check what is happening and make sure your store is working without any issues?
Looking forward hearing from you.
Kind regards
Increíble.. Solucionaron el problema con mi página en minutos, aún siendo Sábado en la tarde. Me salvaron. Ahora si podré lanzar mi producto. ¡¡Los mejores!!
Hola... Buenos dias! Dzenan, el Desarrollador de Soporte de Releasit fue de gran ayuda para mi negocio. me encanto su trabajo. Excelente desarrollador... Muy profesional. Tenia un inconveniente con mi Contador de Tiempo y el supo de manera maravillosa resolverme el problema.
Muchas gracias por todo Dzenan. Bendiciones!
I’m using this app in my store and it works really well. Setup was quick and everything runs smoothly.
The support team is super fast and incredibly helpful. Every time I had a question, they replied quickly and actually fixed the issue.
Really happy with it. Highly recommend.:))