Rep AI: ChatGPT Sales Chatbot

Rep AI has been a pretty great experience so far! No, I am not an AI writing this review. How can you tell? Because I wrote two negatives into one sentence making it a positive which is something AI would not do, a mistake. Also, I did not travel back in time to stop Sarah Connor so there is that.

With all seriousness, Rep is much better than we expected. Their software is easy to use, all their implementations have increased our AOV and profit margins. Their staff, Ruben and Dafi, are super helpful and always there when you need them.

We are looking forward to see all the cool new features Rep will add especially with them implementing ChatGPT this past week. Here is to looking forward to the future, cheers!

Great app by the team. Super customer service team that assist us in the onboarding as well.

Excited on the future of the app. And much more that we can achieve with it!

As many of you can attest, the marketplace is inundated with AI companies touting their version of delivering positive results by using their AI product. We made the decision to go with Rep AI after countless hours of research and introductory conference calls with solution providers. We were impressed with the application demos, ease of integration, and technical flexibility of Rep AI’s technology. However, the deciding factor for our selection of them as our provider was their people-centric approach to doing business.

It was reassuring to have Rep AI’s Founder and CTO, Shaili Mizahi personally involved in each of our early planning and development meetings. This was the initial testament to their commitment to the people side of a technology business. Working with our Merchant Success Manager, Dafi Zeitlin has been an amazing experience! She is highly technically competent and shows genuine care for pleasing us as customers and the success of our business. She remained patient and informative as my team worked with her for almost a month designing custom flows to meet the specific customer support and sales needs of our customers.

We designed an abandoned cart recovery flow that allowed us to market to customers we otherwise would never have reached. This is because the customer never made it to checkout to leave their contact information. Identifying prospective customers by their IP address resulted in a 30-day order conversion rate of 31.44% with close to $100,000 in revenue. That's just one of our 15 flows.

The service side of Rep AI is equally impressive as it has resulted in a 98.6% “Helpful” designation by our customers. Their reporting platform gives us the tools we need to measure opportunity areas and success. They have been very responsive in addressing any additional reporting needs we have.

Without reservation, I highly recommend Rep AI as a top-tier service provider of article intelligence for your company.

Super recommended! Absolutely a great help for our small business. It's not just an AI tool. It's THE AI tool. It helps us with sales, collect money that is on the floor. Helping reducing customer service tickets. The automations are great. Rep's staff is superb, mega helpful. Thankful!

One of the main reasons I use Rep AI is to reduce the amount of support tickets I receive. Every time Rep AI answers a customer's question, that's one support ticket that I don't have to answer. After answering hundreds of customer questions it has saved tons of valuable time.

Another reason is the product finder. Having a store with numerous products, it can be difficult for customers to find exactly what they're looking for. Rep AI is able to suggest products, add products to cart, and push the customer to checkout, all while talking with the customer.

The last reason is the customer support. There's one thing I can't stand with apps and that's terrible customer support. Thankfully Rep AI has top notch customer support and they've been nothing but helpful so far. They have quick replies, long detailed answers, and just a genuine desire in helping your store improve.

Great app!
Rep.ai is not just another bot. The AI performs just like another member on the team, we can brand it according to the style of our store and we can also train it on information we want it to provide.
The platform has helped us boost sales and brand loyalty through collecting subscribers and rewarding them with special offers. It really helped us automated our processes, it’s had such a positive impact and now we couldn’t imagine our team without it!

Great app and great team! Love it!
Our experience with Rep has been amazing so far, it has been working great and everthing went so smooth, from onboarding to deployment, and the team behind it has been so responsive an helpful!

I have installed and uninstalled about 6 different AI chatbots on our site. Rep AI sounded good, but the price kept me from installing it initially. Well, you get what you pay for. Rep AI is the best. And actually with the number of conversations they give you for the price, it is not really any more expensive than the others. It is just better in almost every category. It is way more customizable than all the other chatbots I tried. Not to mention the help is really great. Especially Sarah. She is patient and very knowledgeable. The best part about her is that she cares and does her best to help, and that is something that is becoming pretty rare in customer service. I recommend REP AI highly.