Replaceit ‑ Bulk edit products

It would have been nice, but it doesn't take all the products into account. And customer service answers at first and then not at all, even though it's online! Very disappointing and unprofessional

This is a great app with superior customer service. I was having a problem with the app - a glitch, and customer service worked on the problem from the time reported until it was fixed. Best customer service ever! Thanks again!

We had high hopes for this app. Sadly, in our experience this app appears to contain multiple software bugs and issues. For example,

1) if we find and replace strings with an ( or [, but don't have a ) or ] in the replace - the app shows it will make multiple incorrect replacements.

2) In trying to replace strings, the app will sometimes fail, but act as if it has replaced the string, but the strings will still be in the products unchanged even hours later (so not a caching issue). Even re-caching the app doesn't appear to help.

3) The App leaves cumulative strings in the text whenever we replace a string with nothing. Unfortunately, these keep accumulating until we can't replace string because we have to figure out all the strings left in our descriptions. The app provides now way to remove these, for example with a normal space. So it causes us problems as you might imagine.

4) The app fails when you attempt to replace a string to with a standard space. For example, app can't find two standard spaces replace them with one standard space.

5) The app will overwrite entire product descriptions instead of simply reversing the replacement of text. So be very, very careful or you could set your product updates back months.

We've tried on multiple occasion to request support, but while admitting the issues we understood they are declining to correct the apparent bugs, noting that the app is old.

It is unfortunate.

On the Plus side, the app has a nice BEFORE and AFTER image and the app works quickly. These are both nice features.