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Great app and very useful. Live chat was very helpful too! Recomended.
Got charged even though app was supposed to be free and now waiting for a respond for a refund since I didn't even use this app and got charged before even the month has finished
Hi there! You are accepting a 7 day free trial of the Pro plan. If you switch to the free plan within 7 days, you will NOT be billed. We indicate how many days you have remaining on the Free Trial on every page of the app at the very top.
The 7 day Free Trial allows you to experience the full features of the app that are included in the Pro plan. If you decide that you don't want the Pro plan, you can always downgrade to the Free plan before your 7 day free trial ends and you'll never be billed.
Please reach out to us via 24/7 live chat to discuss your refund. We will also be reaching out to you via email. Thank you
You don’t give your clients any opportunity to try the app before asking them to subscribe to a paid plan right from the start. No thanks, we find more value in other apps than in yours.
Hi there! When you install the app, you are not automatically on the paid plan, You are accepting a 7 day free trial of the Pro plan. We indicate how many days you have remaining on the Free Trial on every page of the app at the very top.
If you decide that you don't want the Pro plan, you can always downgrade to the Free plan before your 7 day free trial ends and you'll never be billed.
Very nice app to keep an eye on how visitors interact with our store. And great customer support.
Super fast reply, great customer service. I was very pleased with the fast turn around.
Amazing app! It helped me to see the interactions between the users and my website and what I needed to change!
my experience was very professional. I am very pleased with the sevices.
Provides valuable insights! Their customer support team is very quick and friendly as well.
used for a long time ...the best app
Peek is a must have for your Shopify store. It's extremely beneficial to see how you can approve your website and where customers tend to move on. This app has helped our store tremendously!